not opening instadub

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baljeetkaur
Posts: 1
Joined: Fri Jun 08, 2018 6:18 am

not opening instadub

Post by baljeetkaur »

in my pc instadub is not opening.
windows 10
i7 8th gen
new pc dell
but problem in opening. installed succesfully.
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martin@rootjazz
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Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: not opening instadub

Post by martin@rootjazz »

what version are you trying to run?

Install
https://rootjazz.com/instadub/updatetesting.html

try and start

If fails:

Goto the directory:
%appdata%\rootjazz\instadub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin
NeelNMN
Posts: 13
Joined: Wed Dec 15, 2021 2:02 am

Re: not opening instadub

Post by NeelNMN »

They dont reply on emails ya i am tired of remailing them many time
NeelNMN
Posts: 13
Joined: Wed Dec 15, 2021 2:02 am

Re: not opening instadub

Post by NeelNMN »

I have the same problem .. didyou get the fix
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martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: not opening instadub

Post by martin@rootjazz »

NeelNMN wrote: Sun Dec 26, 2021 11:57 pm They dont reply on emails ya i am tired of remailing them many time
No, you get fed up when I don't reply to your emails in near real time.
Plus it's Christmas, which may not be a holiday in your country, however the fact it is a major holiday for many I am sure you are aware.


martin@rootjazz wrote: Sat Sep 01, 2018 2:09 pm what version are you trying to run?

Install
https://rootjazz.com/instadub/updatetesting.html

try and start

If fails:

Goto the directory:
%appdata%\rootjazz\instadub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin
but do the above and I'll have a look.


another test:

goto
%appdata%\rootjazz\instadub

change database folder to database_bu

now start the app. If it loads its a data issue. If it doesn't load, then something on your machine is blocking the loading
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