order paid(bitcoin)

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gearmans
Posts: 2
Joined: Tue Feb 20, 2018 10:47 pm

order paid(bitcoin)

Post by gearmans »

hey guys
i just paid an order for twitterdub with bitcoin and sent the email with the transaction id

when will i get the licence please?
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: order paid(bitcoin)

Post by support@rootjazz »

If the transaction completed perfectly, then an email should come to your inbox. Sometimes it goes to spam folder. So, please check spam folder too. Some email providers sends the email from rootjazz to the spam folder. Please check and let us know if the issue is solved or not.

Usually the license goes to the person instantly, right after the purchase is done completely.


Regards
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