Instadub Scrape Users not working

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famosofficial
Posts: 49
Joined: Sun May 15, 2016 3:00 pm

Re: Instadub Scrape Users not working

Post by famosofficial »

oh! ok well i send the logs i'll send them again right now just incase
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martin@rootjazz
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Re: Instadub Scrape Users not working

Post by martin@rootjazz »

don't forget to tell me the id
famosofficial
Posts: 49
Joined: Sun May 15, 2016 3:00 pm

Re: Instadub Scrape Users not working

Post by famosofficial »

ok i loged onto instadub
clicked on the help tab
slide my cursor down to logs
then i hit ( submit logs)
and i got this i hope this is what you are looking for:

ID: logs_43443_redrabbitiam4gmailcom_3.0.2.8_instadub_
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martin@rootjazz
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Re: Instadub Scrape Users not working

Post by martin@rootjazz »

Please use base URLs ONLY

for example:
https://www.instagram.com/<username>


NOT
https://www.instagram.com/<username>/?hl=en

the
?hl=en


is causing the issue.
famosofficial
Posts: 49
Joined: Sun May 15, 2016 3:00 pm

Re: Instadub Scrape Users not working

Post by famosofficial »

Thank
rootjazz support team you guys are the greatest

but i gottta tell you i followed your instructions
and i set my max results to 5000
and the firsttime it went great
so one minute later i chose three other accounts and did exactly what you instructed me to do which was
Please use base URLs ONLY

for example:
https://www.instagram.com/<username>
NOT
https://www.instagram.com/<username>/?hl=en
the
?hl=en
is causing the issue.

but then they did the same problem .it's like it went back to its old habbits
is it because i attempted to scrape to fast consecutively? should i wait a cple od days to scrape again?
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martin@rootjazz
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Re: Instadub Scrape Users not working

Post by martin@rootjazz »

I would need logs.

Could be a similar issue, could be something else. Without logs I have no idea
famosofficial
Posts: 49
Joined: Sun May 15, 2016 3:00 pm

Re: Instadub Scrape Users not working

Post by famosofficial »

ID:logs_53054_redrabbitiam4com_3.0.2.8_instadub_
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martin@rootjazz
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Re: Instadub Scrape Users not working

Post by martin@rootjazz »

I don't see any issue in your logs. This could be due to a lot of other actions.



Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***
replicate the issue

***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin
famosofficial
Posts: 49
Joined: Sun May 15, 2016 3:00 pm

Re: Instadub Scrape Users not working

Post by famosofficial »

Thanks
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