I paid but I did not receive my license key
my mail is burakkoyuncu2635@gmail.com
ı send the mail
where is my license key
- martin@rootjazz
- Site Admin
- Posts: 34674
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
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Re: where is my license key
Hi,
My apologies for the delay in sending your license. Due to the new payment processor limitations, sending of the licenses is now a manual process. Any purchases that happen between Friday and Monday will be sent first thing Monday morning when I get back to work as I am unable to get online over the weekend due to family commitments at this time. Again, my apologies for any inconveniences and your understanding is appreciated
Just an FYI: Support hours are:
Monday to Thursday: 0800 to 1800
Friday: 0800 to 1300
Timezone: GMT -5hrs
National holidays the usual English speaking holidays (UK)
Regards,
Martin
My apologies for the delay in sending your license. Due to the new payment processor limitations, sending of the licenses is now a manual process. Any purchases that happen between Friday and Monday will be sent first thing Monday morning when I get back to work as I am unable to get online over the weekend due to family commitments at this time. Again, my apologies for any inconveniences and your understanding is appreciated
Just an FYI: Support hours are:
Monday to Thursday: 0800 to 1800
Friday: 0800 to 1300
Timezone: GMT -5hrs
National holidays the usual English speaking holidays (UK)
Regards,
Martin