where is my license key

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haydardumen
Posts: 4
Joined: Sun Nov 27, 2022 11:05 am

where is my license key

Post by haydardumen »

I paid but I did not receive my license key
my mail is burakkoyuncu2635@gmail.com

ı send the mail
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martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: where is my license key

Post by martin@rootjazz »

Hi,

My apologies for the delay in sending your license. Due to the new payment processor limitations, sending of the licenses is now a manual process. Any purchases that happen between Friday and Monday will be sent first thing Monday morning when I get back to work as I am unable to get online over the weekend due to family commitments at this time. Again, my apologies for any inconveniences and your understanding is appreciated :-)

Just an FYI: Support hours are:
Monday to Thursday: 0800 to 1800
Friday: 0800 to 1300

Timezone: GMT -5hrs

National holidays the usual English speaking holidays (UK)



Regards,
Martin
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