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UNfollow not working with certain settings

Posted: Sun Sep 13, 2020 8:38 pm
by Bri
UNfollow not working with certain settings, if I change unfollow after x days to 0 it will start to unfollow people,
when I set it to 30, any other figure, it doesn't work

logs: 77852

this log is with settings set to unfollow after 10 days

Re: UNfollow not working with certain settings

Posted: Mon Sep 14, 2020 6:02 pm
by martin@rootjazz
, if I change unfollow after x days to 0 it will start to unfollow people,
when I set it to 30, any other figure, it doesn't work
the program can only get (n) days followed info from the database records. So you must have followed users with the bot more than 30 days ago.

Have you?

IF so, have you done anything to reset the database? remove processed item records?

Re: UNfollow not working with certain settings

Posted: Wed Sep 16, 2020 10:20 am
by Bri
IF so, have you done anything to reset the database? remove processed item records?

No, I never do anything like this, I hardly use this bot tbh, I've scaped them, and unfollowed from the list

Re: UNfollow not working with certain settings

Posted: Thu Sep 17, 2020 12:33 am
by martin@rootjazz
and to confirm, you did follow users in the program OVER 30 days ago?

If you did, then the program doesn't seem to be aware. Database corruption is unlikely but always a possibility.

Send over the database folder.

TOOLS > CREATE DB BACKUP AND SEND TO SUPPORT
then send your DB ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

Not sure if TumJazz has this option, ifnot, send manually.

Please goto:
Press "windows" (start) button on keyboard and hold it down then press r.

In the run box paste:
%appdata%\rootjazz\tumbling jazz\

In the folder that opens, right click the folder
database

then select SEND TO > COMPRESSED (ZIP)

Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link



Regards,
Martin

Re: UNfollow not working with certain settings

Posted: Fri Sep 18, 2020 9:33 am
by Bri
No prob. check DM on here for link

Re: UNfollow not working with certain settings

Posted: Fri Sep 18, 2020 11:01 pm
by martin@rootjazz
martin@rootjazz wrote: Thu Sep 17, 2020 12:33 am and to confirm, you did follow users in the program OVER 30 days ago?
you never answered this.

But according to your database, the oldest followed profile was:
so that is why, nothing older than 5 days.

IF this is wrong, you've had a database corruption issue. But checking your backups, no backups exist, it is as if this account did not exist a week ago.


IF you deleted and READDED the account, that does NOT use the same processed records, it is as if adding the account clean as it will get a new ID. I think maybe this is what you did and would explain it.

I Can see some other records in your database, 3-4 account accounts have existed over the last few months, would these be the same tumblr account? or different account.

Re: UNfollow not working with certain settings

Posted: Sat Sep 19, 2020 11:27 pm
by Bri
Same account mate, I delete the Tumblr account, then made a new one with the same username

Re: UNfollow not working with certain settings

Posted: Mon Sep 21, 2020 2:00 pm
by martin@rootjazz
Bri wrote: Sat Sep 19, 2020 11:27 pm Same account mate, I delete the Tumblr account, then made a new one with the same username
That's the issue. When you do that, you LOSE all processed_items, as when you add the account you can a new database_id, so all actions performed previously are not know. So doing a BOT UNFOLLOWS, the program cannot pull the old data.

Let me see if I can rebuild your database records...

Re: UNfollow not working with certain settings

Posted: Mon Sep 21, 2020 4:14 pm
by martin@rootjazz
Write me an email, I've merged the files for you and need to send to you

Code: Select all

support[at]rootjazz[dot]com



Regards,
Martin

Re: UNfollow not working with certain settings

Posted: Sat Sep 26, 2020 5:08 pm
by Bri
sent