Not able to check Username Availability, because GDPR

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mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Not able to check Username Availability, because GDPR

Post by mindmaster »

I get the following error when I try to check username availability:

Code: Select all

Test account: XXXXXUSERNAMEHERE - texuxudib568A@gmail.com -  No Proxy 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":16,"gdpr_needs_consent":true}
* FAILED: XXXXXUSERNAMEHERE 
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to check Username Availability, because GDPR

Post by support@rootjazz »

mindmaster wrote: Tue Jun 05, 2018 7:00 pm I get the following error when I try to check username availability:

Code: Select all

Test account: XXXXXUSERNAMEHERE - texuxudib568A@gmail.com -  No Proxy 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":16,"gdpr_needs_consent":true}
* FAILED: XXXXXUSERNAMEHERE 
How are you trying to check username availability?
How can i face this issue?
Can you please provide steps that i can replicate the issue for you?
Are you using EU IP/Proxy?



Regards
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to check Username Availability, because GDPR

Post by mindmaster »

I loaded a list with usernames.

IP is from Europe.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to check Username Availability, because GDPR

Post by support@rootjazz »

How can i check usernames availability?
In which tab?
Are you just checking username availability?
Or doing any other action that has username availability as part of action?
Can you please answer?



Regards
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to check Username Availability, because GDPR

Post by mindmaster »

Image

1. Scrape section
2. Insert path of the username text file
3. click scrape
4. Run
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to check Username Availability, because GDPR

Post by support@rootjazz »

mindmaster wrote: Thu Jun 07, 2018 9:51 am Image

1. Scrape section
2. Insert path of the username text file
3. click scrape
4. Run
I have replicated this issue and for Asian ip there is no issue.
I have tried with Russian IP and i got no issues.

Can you please mention the IP country?
That i can check?



Regards
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to check Username Availability, because GDPR

Post by mindmaster »

I told you the IP is from Europe.
GDPR is affecting Europe. Not Asia.

Tried with proxies from different countries. UK, Sweden, DE, RO
User avatar
martin@rootjazz
Site Admin
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Location: The Funk
Contact:

Re: Not able to check Username Availability, because GDPR

Post by martin@rootjazz »

Delete cookies from account (right click accounts list)
log in again. The program will detect GDPR and should accept the conditions, which should then remove this block which appears to be on your account
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to check Username Availability, because GDPR

Post by mindmaster »

Same issue before and after deleting cookies.

I even loaded a new account.
Although from what I see on "Scrape - check USERNAME availability" there is no need to select an account.

Also, tried checking username availability both:
  • selecting an account
  • and not selecting an account.
It seems it works the same and there is no need to select an account.

Tested with no proxy, with Romanian and UK proxies.

Results are the same, as shown bellow:

Code: Select all

Testing: afwsefwef4fgert3eg4343g34e(641)
Test account: afwsefwef4fgert3eg4343g34e - sadasdasdasdasd@gmail.com -  No Proxy 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":16,"gdpr_needs_consent":true}
* FAILED: afwsefwef4fgert3eg4343g34e
Scraped: 0 available usernames to register

Code: Select all

Testing: afwsefwef4fgert3eg4343g34e(641)
Test account: afwsefwef4fgert3eg4343g34e - jbmclennanP1fucs@gmail.com -  Proxy: 185.193.xx.xx:xx:xxxxxxxxxxxxxxx:xxxxxxxx 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":13,"gdpr_needs_consent":true}
* FAILED: afwsefwef4fgert3eg4343g34e
Scraped: 0 available usernames to register
If you need one if my proxies for testing I can share the details.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to check Username Availability, because GDPR

Post by support@rootjazz »

mindmaster wrote: Sat Jun 09, 2018 9:12 pm Same issue before and after deleting cookies.

I even loaded a new account.
Although from what I see on "Scrape - check USERNAME availability" there is no need to select an account.

Also, tried checking username availability both:
  • selecting an account
  • and not selecting an account.
It seems it works the same and there is no need to select an account.

Tested with no proxy, with Romanian and UK proxies.

Results are the same, as shown bellow:

Code: Select all

Testing: afwsefwef4fgert3eg4343g34e(641)
Test account: afwsefwef4fgert3eg4343g34e - sadasdasdasdasd@gmail.com -  No Proxy 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":16,"gdpr_needs_consent":true}
* FAILED: afwsefwef4fgert3eg4343g34e
Scraped: 0 available usernames to register

Code: Select all

Testing: afwsefwef4fgert3eg4343g34e(641)
Test account: afwsefwef4fgert3eg4343g34e - jbmclennanP1fucs@gmail.com -  Proxy: 185.193.xx.xx:xx:xxxxxxxxxxxxxxx:xxxxxxxx 
* FAILED: Errors detected: {"title":"Forbidden","code":1026,"detail":"","gdpr_is_consent_blocking":true,"gdpr_needs_age":true,"gdpr_minimum_required_age":13,"gdpr_needs_consent":true}
* FAILED: afwsefwef4fgert3eg4343g34e
Scraped: 0 available usernames to register
If you need one if my proxies for testing I can share the details.
Reported this thread to admin and he will reply back here after investigation. Perhaps he will ask for more details/proxys you are using. Please be patient.

Regards
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