Not able to login on any account

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mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Not able to login on any account

Post by mindmaster »

I get this error for each and every account:

Code: Select all

* ERROR: Failed post data - returned null:
* FAILED login - please try and generate login cookies manually via ACCOUNTS tab
* ERROR login: Exception of type 'LibBotControls.ExFailedLogin' was thrown.
* ERROR: Couldn't get account
Does this have anything to do with the gdpr?
I noticed that when I login manually, sometimes, it directs me first to 'accept' the new rules.
I also noticed that when I login manually, the login asks for email and password and other times it asks for email then it says they "sent an email, do I want to login with password".

I am using European IPs.
Looking forward for your reply as it is a pain verifying each account manually.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to login on any account

Post by support@rootjazz »

mindmaster wrote: Thu May 24, 2018 4:07 pm I get this error for each and every account:

Code: Select all

* ERROR: Failed post data - returned null:
* FAILED login - please try and generate login cookies manually via ACCOUNTS tab
* ERROR login: Exception of type 'LibBotControls.ExFailedLogin' was thrown.
* ERROR: Couldn't get account
Does this have anything to do with the gdpr?
I noticed that when I login manually, sometimes, it directs me first to 'accept' the new rules.
I also noticed that when I login manually, the login asks for email and password and other times it asks for email then it says they "sent an email, do I want to login with password".

I am using European IPs.
Looking forward for your reply as it is a pain verifying each account manually.

What version of Tj are you using?
Did you try latest update? It has gdpr accept handle.


https://rootjazz.com/tumblingjazz/updatetesting.html


1.914 14/05/2018
accounts control bug fix
accept GDPR TOS





Regards
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to login on any account

Post by mindmaster »

I have 1.9.0.7

Will try the test version.
mindmaster
Posts: 86
Joined: Fri Jun 26, 2015 1:04 pm

Re: Not able to login on any account

Post by mindmaster »

Everything working now.

Thanks
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not able to login on any account

Post by support@rootjazz »

mindmaster wrote: Fri May 25, 2018 3:31 pm Everything working now.

Thanks
Thanks for the updates regarding the issue. :)


Best Regards
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