Not all buttons displayed properly in Some OS

Ask any support / help / issues / problem or question related to TumblingJazz
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Not all buttons displayed properly in Some OS

Post by Danny000 »

Hello,

I was using win server 2012 (EN), there was no issue displaying all buttons. But when I switch to win 2012 (CN), it cannot displayed correctly.

the following is the exactly full-size screenshot, nothing more, nothing less. sOME Button missing, such as scrape stats.

Image

those are frequently used buttons, would you please fix that ASAP.

thanks

PS: this VPS has no win2012 EN so I can't switch back.
and hiding task bar is not helping.
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Not all buttons displayed properly in Some OS

Post by Danny000 »

If you don't have that OS to do the job, you might considering move those buttons to other empty place, there are a lot.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Not all buttons displayed properly in Some OS

Post by support@rootjazz »

I have reported this thread to admin and he will reply back here very soon. Please be patinet.


Regards
User avatar
martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Not all buttons displayed properly in Some OS

Post by martin@rootjazz »

What resolution are you using? The controls "should" just place them selves correctly.

Any chance I can get the RDP details so I can have a look at what is going on?

If that is ok, please email me

Code: Select all

support[at]rootjazz[dot]com
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Not all buttons displayed properly in Some OS

Post by Danny000 »

martin@rootjazz wrote: Tue May 22, 2018 1:30 pm What resolution are you using? The controls "should" just place them selves correctly.

Any chance I can get the RDP details so I can have a look at what is going on?

If that is ok, please email me

Code: Select all

support[at]rootjazz[dot]com
this is not about the resolution.

RPD details sent.
User avatar
martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Not all buttons displayed properly in Some OS

Post by martin@rootjazz »

the problem is most pronounced on the VIEW ACCOUNTS tabs, all the other tabs you can pretty much see enough of the button to use it.

As for scrape stats button, it is not appearing for anyone. Not sure where it has gone, but I shall take a look and get it back :)
User avatar
martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Not all buttons displayed properly in Some OS

Post by martin@rootjazz »

I don't know why it s not appearing. You can run STATS actions from the DAILY STATS tab which runs the exact same code.
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Not all buttons displayed properly in Some OS

Post by snibi »

i think it is just some pixels down and needs to be 14 pixels moved up :)
Image
I don't know why it s not appearing. You can run STATS actions from the DAILY STATS tab which runs the exact same code.
suggestion: group account daily stats into 1 entry in processor.
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Not all buttons displayed properly in Some OS

Post by Danny000 »

martin@rootjazz wrote: Wed May 23, 2018 4:19 pm the problem is most pronounced on the VIEW ACCOUNTS tabs, all the other tabs you can pretty much see enough of the button to use it.

As for scrape stats button, it is not appearing for anyone. Not sure where it has gone, but I shall take a look and get it back :)
I found this happen in win server 2012 R2 EN too today.

Maybe you could place the scrape stats somewhere else, there are a lot empty place.
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Not all buttons displayed properly in Some OS

Post by Danny000 »

snibi wrote: Wed May 23, 2018 5:54 pm i think it is just some pixels down and needs to be 14 pixels moved up :)
Image
I don't know why it s not appearing. You can run STATS actions from the DAILY STATS tab which runs the exact same code.
suggestion: group account daily stats into 1 entry in processor.
THanks for the suggestion.

But I can't make it "1" entry, I created 1000 entries....
Locked