* ERROR LOGIN: Object reference not set to an instance of an object.

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awm
Posts: 25
Joined: Thu Jan 21, 2016 2:52 pm

* ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Mon May 14, 2018 8:20 pm

Hello,

I am experiencing massive problems with Actions like post image:

* ERROR LOGIN: Object reference not set to an instance of an object.

TJ 1.9.1.0

Proxy: Ok
Browser Login (stay logged in): Works
Manual Login (generate cookies): it auto logins with cookies it seems - i must do nothing. Strange, was never this way.


More and more Failed Login appearing in the instance.

Logs ID: 18821

Many thanks in advance

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by support@rootjazz » Tue May 15, 2018 5:00 am

More and more Failed Login appearing in the instance.
Can you please double clikc on failed logins and see what are the saying?
Can you please copy 1 of them and paste here?
Manual Login (generate cookies): it auto logins with cookies it seems - i must do nothing. Strange, was never this way.
You mean the bot logins automatically?
This is not the manual login works.
Can you please confirm?




Regards

awm
Posts: 25
Joined: Thu Jan 21, 2016 2:52 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Tue May 15, 2018 9:58 am

Can you please double clikc on failed logins and see what are the saying?
Can you please copy 1 of them and paste here?
didnt the log files help? but no problem i can paste here too:

1 image 1 account

Code: Select all

Starting: 15/05/2018 11:46 AM
Posting images: Unique: true
Images: 1
Accs: 1
Using: 1 accounts
Posting: 1
Posting: 1/1
Sharing images across accounts
Sharing images across accounts: use account: **
Logging in: ** *  ** with proxy: ***
GetLoggedInBot acc: ** - ***
Attempting to login: *:** Proxy: ** 
Attempt to load from cookies: (8)
* ERROR LOGIN: Object reference not set to an instance of an object.
* ERROR login: Object reference not set to an instance of an object.
* ERROR: Couldn't get account
Pausing for: 4
Paused for: 4
Started: 15/05/2018 11:46 AM
Finished: 15/05/2018 11:46 AM
ID: 537f8501-fc3c-49e5-939c-864e5df7df5f
Action ran for: 0hr:0min:5s
another one

Code: Select all

Starting: 15/05/2018 11:46 AM
Posting images: Unique: true
Images: 1
Accs: 1
Using: 1 accounts
Posting: 1
Posting: 1/1
Sharing images across accounts
Sharing images across accounts: use account: ***
Logging in: ** **  ** with proxy: **
GetLoggedInBot acc: ** - **
Attempting to login: **:** Proxy: *** 
Attempt to load from cookies: (19)
* ERROR LOGIN: Object reference not set to an instance of an object.
* ERROR login: Object reference not set to an instance of an object.
* ERROR: Couldn't get account
Pausing for: 1
Paused for: 1
Started: 15/05/2018 11:46 AM
Finished: 15/05/2018 11:46 AM
ID: a4fadc00-5079-47e4-8215-4b7fdce63b1b
Action ran for: 0hr:0min:2s
You mean the bot logins automatically?
This is not the manual login works.
Can you please confirm?
i can confirm that it is doing this everytime on different instances regardless if its a Failed Login account or a working one.

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martin@rootjazz
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Posts: 18502
Joined: Fri Jan 25, 2013 10:06 pm
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Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by martin@rootjazz » Tue May 15, 2018 2:09 pm

something strange in your cookies it seems is effecting the background login.

can you right click your account > DELETE COOKIES then try again. Probably it will correct the issue

awm
Posts: 25
Joined: Thu Jan 21, 2016 2:52 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Tue May 15, 2018 3:01 pm

Thanks for your reply, i just tried to delete cookies and scrape stats worked. But next when i try to post image still the same error.

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by support@rootjazz » Wed May 16, 2018 3:59 am

awm wrote:
Tue May 15, 2018 3:01 pm
Thanks for your reply, i just tried to delete cookies and scrape stats worked. But next when i try to post image still the same error.
Please submit logs -



GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION ( first delete cookies and generate new cookies then try an action that is failing as you have said )

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.



Best regards

awm
Posts: 25
Joined: Thu Jan 21, 2016 2:52 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Wed May 16, 2018 7:55 pm

Thanks for your help!

Logs id: 52950

The problem is:

First i deleted cookies and post 1 successful to 1 account.
another try another 1 post without delete cookies: failed

i need to delete cookies again here if i want the post to be successful.

there is some problem, i cannot delete everytime for each post the cookies again for all accounts :lol:

i have also tried to export all accounts, deleted all files restart instance and reimport, with same problem

snibi
Posts: 316
Joined: Thu Sep 17, 2015 6:48 am

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by snibi » Wed May 16, 2018 8:35 pm

i am having these problems too.

2 actions log id: 56163
what i did:
1. goto post image delete cookies on 1 account
2. post 1 image to 1 account works
3. same tab click again post, now error appears and tj unselected the account:
Image
4. i select the account again, and click post
5. error appears

Code: Select all

Logging in: ***** *****  ***** with proxy: *****
GetLoggedInBot acc: ***** - *****
Attempting to login: *****:***** Proxy: ***** 
Attempt to load from cookies: (9)
* ERROR LOGIN: Object reference not set to an instance of an object.
Exception: Failed to post content with ac: ***** : Object reference not set to an instance of an object.

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by support@rootjazz » Thu May 17, 2018 4:36 am

awm wrote:
Wed May 16, 2018 7:55 pm
Thanks for your help!

Logs id: 52950

The problem is:

First i deleted cookies and post 1 successful to 1 account.
another try another 1 post without delete cookies: failed

i need to delete cookies again here if i want the post to be successful.

there is some problem, i cannot delete everytime for each post the cookies again for all accounts :lol:

i have also tried to export all accounts, deleted all files restart instance and reimport, with same problem

What TJ version are you using?
What OS?
What is your .NEt framework version?


Please report back. I have used TJ 1911 and tried to action/ upload image/ follow/like - no issues here.



Regards

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by support@rootjazz » Thu May 17, 2018 4:42 am

snibi wrote:
Wed May 16, 2018 8:35 pm
i am having these problems too.

2 actions log id: 56163
what i did:
1. goto post image delete cookies on 1 account
2. post 1 image to 1 account works
3. same tab click again post, now error appears and tj unselected the account:
Image
4. i select the account again, and click post
5. error appears

Code: Select all

Logging in: ***** *****  ***** with proxy: *****
GetLoggedInBot acc: ***** - *****
Attempting to login: *****:***** Proxy: ***** 
Attempt to load from cookies: (9)
* ERROR LOGIN: Object reference not set to an instance of an object.
Exception: Failed to post content with ac: ***** : Object reference not set to an instance of an object.
I have tried to replicate and i am not getting any issue like this. What tj version are you using?
Did you updated to the latest?
How many accs ?
How many instances?
From when this problem started to appear?

I have reported the log number to admin and he will reply here after investigation.
Regards

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