Massive banned, around 500 today

Ask any support / help / issues / problem or question related to TumblingJazz
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Massive banned, around 500 today

Post by support@rootjazz »

snibi wrote: Mon May 07, 2018 10:59 pm just found out its the same problem at tj 1902. after scrape stats:
Image
this happened never before.
I have had some personal experiences that told meTJ has some way if the account is deleted and the task is still in processor, the account gets added to the acconuts tab.

So, do you have action for those deleted accounts?

How many account stat scrape are you doing at a single time?


Your machine seems powerfula nd should not have any issue.



Regards
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Massive banned, around 500 today

Post by snibi »

I have had some personal experiences that told meTJ has some way if the account is deleted and the task is still in processor, the account gets added to the acconuts tab.

So, do you have action for those deleted accounts?
i have no actions in processor, only working "live" with this instance.
How many account stat scrape are you doing at a single time?
this is different, can be from just some accounts to 999 accounts.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Massive banned, around 500 today

Post by support@rootjazz »

snibi wrote: Tue May 08, 2018 10:24 am
I have had some personal experiences that told meTJ has some way if the account is deleted and the task is still in processor, the account gets added to the acconuts tab.

So, do you have action for those deleted accounts?
i have no actions in processor, only working "live" with this instance.
How many account stat scrape are you doing at a single time?
this is different, can be from just some accounts to 999 accounts.
Ok.
Can you please send us logs?
GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

Just in the image you have shown deleted accounts comes back,
Can you please

First delete x accounts
Then restart
Then see if they exists or not?

then






GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.




I have tried to delete accounts but they disappeared.




Regards
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Massive banned, around 500 today

Post by snibi »

Hello,

i have already deleted those accounts, but if it will happen again i will sure send logs.
awm
Posts: 31
Joined: Thu Jan 21, 2016 2:52 pm

Re: Massive banned, around 500 today

Post by awm »

there is something wrong with account box. i just deleted some accounts, switch tab and go back to tab and the accounts are reappearing.

also when i imported > 50 accounts this happens everytime:
Image
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Massive banned, around 500 today

Post by support@rootjazz »

awm wrote: Wed May 16, 2018 9:19 pm there is something wrong with account box. i just deleted some accounts, switch tab and go back to tab and the accounts are reappearing.

also when i imported > 50 accounts this happens everytime:
Image
What tj version?

Please download the latest version from here -

https://rootjazz.com/tumblingjazz/updatetesting.html


Regards
awm
Posts: 31
Joined: Thu Jan 21, 2016 2:52 pm

Re: Massive banned, around 500 today

Post by awm »

What tj version?
i was at 1911, will try the 19122 now :)
awm
Posts: 31
Joined: Thu Jan 21, 2016 2:52 pm

Re: Massive banned, around 500 today

Post by awm »

TJ has stopped again when importing 388 accounts to a freshly created instance (1912)
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Massive banned, around 500 today

Post by support@rootjazz »

awm wrote: Thu May 17, 2018 5:17 pm TJ has stopped again when importing 388 accounts to a freshly created instance (1912)
I have replicated with 945 accounts import and the import was smooth.

Image

Can you please send us logs?


GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION ( try to import accounts - if bot closes - start the bot again )

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.





Regards
awm
Posts: 31
Joined: Thu Jan 21, 2016 2:52 pm

Re: Massive banned, around 500 today

Post by awm »

i have tried again new instance with ~900 accounts, log id: 18320
TJ Version 1912
Post Reply