Link module multithread failed

Ask any support / help / issues / problem or question related to TumblingJazz
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Link module multithread failed

Post by snibi »

ok, thank you!
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Link module multithread failed

Post by snibi »

Just to tell you -

If the issue doesnot gets resolved ( so many things are going at our end) then please bump the thread again. I do believe that theissue will be solved within next week.



Regards
bump
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Link module multithread failed

Post by support@rootjazz »

snibi wrote: Wed May 23, 2018 11:30 am
Just to tell you -

If the issue doesnot gets resolved ( so many things are going at our end) then please bump the thread again. I do believe that theissue will be solved within next week.



Regards
bump

Thread reported to admin again and he will look into this very soon.
Thanks for being patient,.




Regards
User avatar
martin@rootjazz
Site Admin
Posts: 34359
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Link module multithread failed

Post by martin@rootjazz »

My apologies, I thought I had updated here.

I tested with multiple accounts with multiple threads and it worked in the latest version.

Have you tested recently and still getting the same issue? If so:



Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***
run a test action to generate the issue
***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Link module multithread failed

Post by snibi »

TJ Version: 1915
logs ID: 26123

here is another one:

TJ Version: 1915
logs ID: 51459
botoshima
Posts: 13
Joined: Fri Dec 23, 2016 12:20 pm

Re: Link module multithread failed

Post by botoshima »

Just updated to latest version 1.916 26/05/2018 and TJ doesn't even start :?
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Link module multithread failed

Post by support@rootjazz »

botoshima wrote: Sat May 26, 2018 7:46 pm Just updated to latest version 1.916 26/05/2018 and TJ doesn't even start :?
This has been reported to admin already and he will rebuild and update it very soon.
We are sorry for thr inconveniences caused to you.


Regards
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Link module multithread failed

Post by support@rootjazz »

snibi wrote: Sat May 26, 2018 3:56 pm TJ Version: 1915
logs ID: 26123

here is another one:

TJ Version: 1915
logs ID: 51459
The log number has been reported to admin and he will reply here back after investigation.
Please be patient.



Regards
User avatar
martin@rootjazz
Site Admin
Posts: 34359
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Link module multithread failed

Post by martin@rootjazz »

botoshima wrote: Sat May 26, 2018 7:46 pm Just updated to latest version 1.916 26/05/2018 and TJ doesn't even start :?
My apologies, I forgot to test the installer

should be working now

https://rootjazz.com/tumblingjazz/updatetesting.html
User avatar
martin@rootjazz
Site Admin
Posts: 34359
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Link module multithread failed

Post by martin@rootjazz »

snibi wrote: Sat May 26, 2018 3:56 pm TJ Version: 1915
logs ID: 26123

here is another one:

TJ Version: 1915
logs ID: 51459

ok I think I have it now
Post Reply