Cannot update avatar/background img

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Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Cannot update avatar/background img

Post by Danny000 »

Hi

I tried to update some acc today, but none of them succeeded to update avatar and background image. The following is log and also submitted (ID: 75532)

Starting: 02/03/2018 11:30 AM
Update account saltystudentdeerdieponsocu1983 arpineiid9d@mail.ua
GetLoggedInBot acc: saltystudentdeerdieponsocu1983 - yzJ090s9
Attempting to login: saltystudentdeerdieponsocu1983:yzJ090s9 Proxy: 196.19.187.125:3128
Attempt to load from cookies: (8)
Blogname: saltystudentdeerdieponsocu1983
numIFollowScraped: 1027
numFollowersScraped: 17
numQueue: 0
numPosts: 0
numLikes: 19
logged in via cookies: saltystudentdeerdieponsocu1983 Proxy: 196.19.187.125:3128
No customisation to do: saltystudentdeerdieponsocu1983
Post for secure form key: Proxy: 196.19.187.125:3128
Attempt Extract key from resp:
Extracted key from resp: !331519986610316|yha9Jl0ZYFMs4ds6jChEMP187Js
Updating NSFW
* SUCCESS: NSFW updated
Post for secure form key: Proxy: 196.19.187.125:3128
Attempt Extract key from resp:
Extracted key from resp: !331519986612826|tgeqMa1kmpXgM0ZQsANDvkicUI
Updating Safe Mode
* SUCCESS: SafeMode: OFF
* SUCCESS : Blog Type: saltystudentdeerdieponsocu1983 196.19.187.125:3128
Couldn't pull settings source
Avatar upload failed: C:\Users\Administrator\Downloads\PIC\cbMTzzh3Y1OoEDR.jpg saltystudentdeerdieponsocu1983 196.19.187.125:3128
* ERRROR: header: Exception of type 'LibProcessing.ExActionFailed' was thrown.
* saltystudentdeerdieponsocu1983 arpineiid9d@mail.ua updated successfully
Pausing for: 6
1 accounts updated out of 1
Started: 02/03/2018 11:30 AM
Finished: 02/03/2018 11:30 AM
ID: 9d3eb90b-4f2a-476e-bbf0-74179162a4c9
Action ran for: 0hr:0min:16s

Please check for me. thanks.
John
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martin@rootjazz
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Re: Cannot update avatar/background img

Post by martin@rootjazz »

Couldn't pull settings source
if effecting many accounts, looks like tumblr updated something, will check further
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martin@rootjazz
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Re: Cannot update avatar/background img

Post by martin@rootjazz »

working fine here so not a tumblr change. Could it be your proxies has a network issue?

Can you try and upload an image again and let me know
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Cannot update avatar/background img

Post by Danny000 »

the setting is really simply, it worked fine before with same proxy.


Image

https://imgur.com/a/1w2Iv




martin@rootjazz wrote: Fri Mar 02, 2018 7:15 pm working fine here so not a tumblr change. Could it be your proxies has a network issue?

Can you try and upload an image again and let me know
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martin@rootjazz
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Re: Cannot update avatar/background img

Post by martin@rootjazz »

Can you check the images in the folder are acceptable to tumblr for avatars.
Then try ONLY the avatar (not background).

That is what worked for me, I didn't check background image, will do now
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Cannot update avatar/background img

Post by Danny000 »

I did this before, change avatar and background (actually it is "header" in TJ) at the same time, using THE exact same pictures, it worked.

I just tried updating avatar / header separately, still not worked.
martin@rootjazz wrote: Sat Mar 03, 2018 2:52 pm Can you check the images in the folder are acceptable to tumblr for avatars.
Then try ONLY the avatar (not background).

That is what worked for me, I didn't check background image, will do now
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martin@rootjazz
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Posts: 34640
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: Cannot update avatar/background img

Post by martin@rootjazz »

working fine background and avatar here.

Do you have any accounts to test without proxies?

Failing that, I would need to test your accounts as in my tests is all working fine. So has to be some combination of your account / proxy. Maybe they are working differently to my accounts based on their creation date? Unlikely but could explain it.

If is ok for me to test.
export the accounts and email them to me

Code: Select all

support[at]rootjazz[dot]com
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Cannot update avatar/background img

Post by Danny000 »

Just sent.

and also tried different folder/pictures.

martin@rootjazz wrote: Sat Mar 03, 2018 3:29 pm working fine background and avatar here.

Do you have any accounts to test without proxies?

Failing that, I would need to test your accounts as in my tests is all working fine. So has to be some combination of your account / proxy. Maybe they are working differently to my accounts based on their creation date? Unlikely but could explain it.

If is ok for me to test.
export the accounts and email them to me

Code: Select all

support[at]rootjazz[dot]com
Danny000
Posts: 130
Joined: Mon Jan 15, 2018 12:19 am

Re: Cannot update avatar/background img

Post by Danny000 »

I found the secret.

if you update the avatar/header and also want to change something else at the same time, like switch NSFW or SAFE MODE, it will fail.
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot update avatar/background img

Post by support@rootjazz »

Good news that you've found the cause, I'll get someone to look into it
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