Error when i try to add accounts

Ask any support / help / issues / problem or question related to TumblingJazz
Post Reply
WEEKEND
Posts: 2
Joined: Tue Jan 09, 2018 10:45 pm

Error when i try to add accounts

Post by WEEKEND »

hwy when i try to add new accounts i get this errors:

http://prntscr.com/hy9j8i
http://prntscr.com/hy9jkf

what should i do? thank you
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Error when i try to add accounts

Post by support@rootjazz »

The image says it all! The account credentials are not correct. Please use exact login details in order to get logged in.
For further references on how to submit issue,

Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634


Regards
WEEKEND
Posts: 2
Joined: Tue Jan 09, 2018 10:45 pm

Re: Error when i try to add accounts

Post by WEEKEND »

hey, the details are correct, one of my friend tried too and is not working. We can log in to those tumblr manually without any problem.
if i try after 1-2 hours they work. can be some issue from tumblr? when i log manually is requesting captcha
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Error when i try to add accounts

Post by support@rootjazz »

WEEKEND wrote: Wed Jan 10, 2018 11:34 am hey, the details are correct, one of my friend tried too and is not working. We can log in to those tumblr manually without any problem.
if i try after 1-2 hours they work. can be some issue from tumblr? when i log manually is requesting captcha
WEEKEND wrote: Wed Jan 10, 2018 11:34 am hey, the details are correct, one of my friend tried too and is not working. We can log in to those tumblr manually without any problem.
if i try after 1-2 hours they work. can be some issue from tumblr? when i log manually is requesting captcha
Thank you for the details. It seems your account needs captcha solved while login. In order to solve captcha, you need to buy captcha from 2captcha.com and put the captcha api into Tumjazz settings tab. Therefore if any captcha arrives during login time, it will be solved automatically.
Do you have captcha credits now? if have, please put the API key in to the settings tab.

Or

You can generate cookie manually via browser and save the cookies. Later you don't need to login again.

Best Regatds
Post Reply