Failed Logins

Ask any support / help / issues / problem or question related to TumblingJazz
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Failed Logins

Post by snibi »

Thanks Martin! This is what i see here at https://www.tumblr.com/:

Code: Select all

<button class="chrome big signup_forms_submit touchy dark" id="signup_login_button"><span class="signup_get_started_btn active">Log In</span></button>
User avatar
martin@rootjazz
Site Admin
Posts: 34696
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed Logins

Post by martin@rootjazz »

sorry for delay in replying (I forgot)

Just ran the test for BROWSER LOGIN (STAY LOGGED IN)

and it is working fine here.

Exception: WebDriverTimeoutException
timeout: cannot determine loading status
from timeout: Timed out receiving message from renderer: -0.001
Seems to be more an issue with accessing the browser, than the automation code for processing tumblr. Adding some more logging to the process and will get you an update shortly
User avatar
martin@rootjazz
Site Admin
Posts: 34696
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed Logins

Post by martin@rootjazz »

https://rootjazz.com/tumblingjazz/updatetesting.html

try this, then submit logs again if still doesn't work
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Failed Logins

Post by snibi »

Ok no problem thanks Martin,

without clicking the login button, where it doesn't go further:
logs_73318

assisted, clicking the login button when page opens:
logs_78347

#NSFW account
User avatar
martin@rootjazz
Site Admin
Posts: 34696
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed Logins

Post by martin@rootjazz »

the program isn't able to do anything. It is as if something on your machine is blocking the comms channel between app and browser.

What OS?
What AV?
Can you whitelist all dlls and exe files found in:

C:\Program Files (x86)\TumblingJazz

or if you have a 32bit machine
C:\Program Files\TumblingJazz


tbh, it probably won't help, but it might and it would be the obvious solution. So lets try that, rule it out and then we can try something else
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Failed Logins

Post by snibi »

It is a Windows Server 2012 R2 Standard / 64 bit,

There is no AV installed.
User avatar
martin@rootjazz
Site Admin
Posts: 34696
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed Logins

Post by martin@rootjazz »

there will be AV of some kind I would have thought. Comes by default. Is it bitdefender? I still use windows7 so don't really know, but I was thinking something comes as default
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Failed Logins

Post by snibi »

i think what you mean is windows defender? But also negative, not installed here.
User avatar
martin@rootjazz
Site Admin
Posts: 34696
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed Logins

Post by martin@rootjazz »

yes that is probably it.


Then I am stumped. The browser is opened using selenium, then when the program tries to access it, it gets no response. But you say the window is opened, so it is there. There has to be "something" blocking it. If not AV, then perhaps something else...

Do you use an ADMIN account when logging into the OS? Or a less priviledged user account?
snibi
Posts: 400
Joined: Thu Sep 17, 2015 6:48 am

Re: Failed Logins

Post by snibi »

Yes browser window is there, it halts on the "log in", when i click "log in" it goes further. i am admin, yes. really strange.
Post Reply