Video upload is broken

[jrichards]

Hi Martin,

when I upload video using TJ, it shows that it was completed successfully, but the post on the account is just a black frame and you can't play it. Could you have a look on this?

Logs: 39578

[martin@rootjazz]

all videos or just some?

Have you check the video via the tumblr website?

If works in tumblr but not tumjazz, send me the video

Code: Select all

support[at]rootjazz[dot]com

And if possible, if the sample video can not be too extreme

[jrichards]

The video I had problem with was a "sensitive"

I have tested another batch of videos and some of them work and some don't. Sometimes also helps, when I re-save the video in the VLC. Not sure what's the problem.

And upload via the website works every time.

[martin@rootjazz]

send me a video that doesn't work and I will test it.

Code: Select all

support[at]rootjazz[dot]com

include the niche of the video so I can upload it to an applicable test site