i need support - I can't use the program

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masterthone2
Posts: 8
Joined: Fri Sep 16, 2022 8:17 am

Re: i need support - I can't use the program

Post by masterthone2 »

I REALLY had these issues. It's the introductory sentence. There is no "continuation". I am already in these menus, what can be entered in the continuation. Laughs. There is also no information about the videos taken or the "advanced search" section in the support section. All superficial descriptions.

You can use Skype, it is difficult for us to communicate in this way, and I think we can do it in 5-10 minutes with a long skype. It takes a week for us to ask and answer a question like this.
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martin@rootjazz
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Re: i need support - I can't use the program

Post by martin@rootjazz »

masterthone2 wrote: Mon Sep 26, 2022 1:15 pm

thank you

With SPECIAL SEARCH, even if we are nice to the mother, she wants a "word". I want it to directly like the main song, not a specific word.

Image
Image
Enter something in the black box

Image

IT shouldn't be necessary for a "scrape my dashboard" step, but the validation check has not be disabled. I will fix for next update. But to bypass the check, enter anything to that box
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martin@rootjazz
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Re: i need support - I can't use the program

Post by martin@rootjazz »

masterthone2 wrote: Mon Sep 26, 2022 1:40 pm
You can use Skype, it is difficult for us to communicate in this way, and I think we can do it in 5-10 minutes with a long skype. It takes a week for us to ask and answer a question like this.
IM support is not provided, only email / support forum. Sorry
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martin@rootjazz
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Re: i need support - I can't use the program

Post by martin@rootjazz »

https://rootjazz.com/tumblingjazz/updatetesting.html


search steps won't fail to validate now



Regards,
Martin
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