* ERROR LOGIN: Object reference not set to an instance of an object.

Ask any support / help / issues / problem or question related to TumblingJazz
awm
Posts: 23
Joined: Thu Jan 21, 2016 2:52 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Thu May 17, 2018 11:58 am

What TJ version are you using?
What OS?
What is your .NEt framework version?
1911
Windows Server 2012 R2 Standard
.NET Framework 4.7.1

User avatar
martin@rootjazz
Site Admin
Posts: 16297
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by martin@rootjazz » Thu May 17, 2018 1:59 pm

awm wrote:
Wed May 16, 2018 7:55 pm
Thanks for your help!

Logs id: 52950

The problem is:

First i deleted cookies and post 1 successful to 1 account.
another try another 1 post without delete cookies: failed

i need to delete cookies again here if i want the post to be successful.

there is some problem, i cannot delete everytime for each post the cookies again for all accounts :lol:

i have also tried to export all accounts, deleted all files restart instance and reimport, with same problem

This doesn't make any sense. Let me check logs and get back to you

User avatar
martin@rootjazz
Site Admin
Posts: 16297
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by martin@rootjazz » Thu May 17, 2018 2:07 pm

Can you goto

%appdata%\rootjazz\tumbling jazz\database

zip up the folders

dbaccounts
cookies
dbcookies

and email them to me

Code: Select all

support[at]rootjazz[dot]com

User avatar
martin@rootjazz
Site Admin
Posts: 16297
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by martin@rootjazz » Thu May 17, 2018 7:40 pm

your useragent is illegal

Code: Select all

...(KHTML~@!£ like Gecko) Chrome/56...
not sure how it happened

but update it

select accounts > right click > reset useragent

fixed it here with your data

awm
Posts: 23
Joined: Thu Jan 21, 2016 2:52 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by awm » Thu May 17, 2018 8:29 pm

Maaaany thanks Martin! You are the best, that solved the problem! Cheers!!! ;)

support@rootjazz
Posts: 2032
Joined: Tue Feb 02, 2016 1:58 pm

Re: * ERROR LOGIN: Object reference not set to an instance of an object.

Post by support@rootjazz » Fri May 18, 2018 4:49 am

awm wrote:
Thu May 17, 2018 8:29 pm
Maaaany thanks Martin! You are the best, that solved the problem! Cheers!!! ;)
Thanks for the report. :)

Post Reply