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Failed plays

Posted: Sat Apr 03, 2021 9:57 am
by karolis99992
Hi

For a few days now every new song that I add to increase plays just gets "FAILED: plays|"
I have a few songs runing and the ones that have been added over a week ago work just fine and are increasing plays. Its only when I add new songs. Mind you Im using the same proxies for the previously added songs, so thats why this does not make any sense to me. The software is uptodate.

I have deleted all the logs etc and submited my log file. The ID is: 28582

Re: Failed plays

Posted: Sun Apr 04, 2021 9:47 am
by karolis99992
any one???

Re: Failed plays

Posted: Sun Apr 04, 2021 6:12 pm
by martin@rootjazz
karolis99992 wrote: Sun Apr 04, 2021 9:47 am any one???
Please be aware of days / time zone. Saturday /Sunday are weekend days and support not guaranteed to be answered, although usually you can expect answers saturday morning.

As for time zone, we are GMT-5hrs, so please be aware of that as well with regarding to working hours 0800 to 1800 Monday to Friday.

As to your issue, double check the proxies, make sure proxies not over used, run a test, stop / delete / pause all existing actions, add a new action to play a new song with the proxies with 1 thread. Does that work?

Re: Failed plays

Posted: Wed Apr 14, 2021 2:53 pm
by martin@rootjazz
ashishkumarji wrote: Tue Apr 13, 2021 9:57 am that's true bro
I know you're a bot, but incase you're not, reverify