Account Plays
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- Posts: 145
- Joined: Wed Sep 20, 2017 4:26 pm
Account Plays
I am trying to use account plays but the action keeps failing or completing too fast because the song I want to play has already been processed. I feel the accounts should be able to play the track again but it is difficult to find a way around this. "Play track once" is unchecked and "shared accounts action" is checked
LOG ID: 52653
LOG ID: 52653
- martin@rootjazz
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Re: Account Plays
I am unable to find these logs you mention as your logs are so large. Please perform:
1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.
ACCOUNT PLAYS stopping due to already processed when unique / play once option checked
***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***
3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
I do see lots of:
Regards,
Martin
1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.
ACCOUNT PLAYS stopping due to already processed when unique / play once option checked
***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***
3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
I do see lots of:
Any reason for the filter? It seems to be ignoring a vast number of the results causing some actions to find no valid results. If no reason, just remove the filter14:55:23: * FAILED: Plays number filter: >80000 <100000 (50)
14:55:23: * IGNORE: Failed Filter: https://soundcloud.com/theycallmetricky/on-go-mode
Regards,
Martin
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- Posts: 145
- Joined: Wed Sep 20, 2017 4:26 pm
Re: Account Plays
Filter was an accident. Same problem remains after removing filter. Already processed tracks are being skipped.
Log ID: 54662
Log ID: 54662
- martin@rootjazz
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Re: Account Plays
ok, I see the issue.
- martin@rootjazz
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Re: Account Plays
The next update will fix this. I shall let you know when it is ready.
Regards,
Martin
Regards,
Martin
- martin@rootjazz
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Re: Account Plays
Thanks Martin, fantastic support as usual. Update works perfectly
- martin@rootjazz
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Re: Account Plays
thanks for confirming
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Re: Account Plays
I believe there's one more problem and that is the accounts ignoring the filter option. For example if you only want tracks with 5000-10000 streams played, the filter is ignored and all results will be played. Trying to have it set so accounts play only the track we want
LOG ID: 94488
LOG ID: 94488
- martin@rootjazz
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Re: Account Plays
Let me check.
What search were you trying to use?
What search were you trying to use?