Global Blacklist Query

[vikingcc]

Hi Martin

Hope you are well!

I wanted to find out a bit of info on how Blacklisting works.

I am running multiple accounts sending messages but I don't want anyone to receive a message from any of the accounts more than once.

That said, when a message is sent from an account to a user, does the user get added to a Global blacklist?

Ie. if there is a list of users to message, but the user has already been messaged by another account, will a different account still message the same user if it appears on a list?

If so, is there any way to use a global blacklist so once a user has been messaged once, it gets added to a global blacklist so no other accounts will ever message it again?

Thanks a ton!

[martin@rootjazz]

To not process duplicate items across multiple accounts, you have multiple options.

1) SHARED ACTIONS.
When you run a SHARED ACTION, the "already processed" lists for each account in the shared action is used to ensure, no item is processed if any of the accounts in the shared action have already processed the item. Additionally, the items that are processed in the shared action are recorded by all accounts and not processed by any account (in the shared action) in the future (even if an account is running a single account action)


2) Manual MERGE PROCESSED ITEMS.
On the action tabs (eg follow tab) you can select multiple accounts and select MERGE PROCESSED ITEMS. This will run a function to merge the processed items lists of all selected accounts at that point in time. Meaning no item processed by any account in the merge *already* will be processed again. This is a one-off merge, meaning the processed lists will diverge as you run more separate actions in future. Please note, if you perform this on the follow tab, only the followed processed items are merged.

3) Global processed logs - (most of the time people want this option)
Again, on the action tabs (eg follow tab) select your accounts, right click GLOBAL PROCESSED LOGS > ADD
What this does is sync all select accounts togeth their processed lists. This means the synced accounts will never process duplicate items regardless of what type of actions is used (shared / single). The difference between (2) "manual merge" is that this is a permanent sync, there will never be any duplication. Again this only applies to the action tab applied to (so only follow items if performed on the follow tab, only like items if performed on like tab)





Regards,
Martin

[vikingcc]

Hi Martin

Thanks a lot for the reply.

I am trying to go ahead with option 3.

In the accounts pop-up there is an option when right clicking that says "Global Processed Shared Logs" that has "Append global logs"

Is that the correct place? When I do this it has a pop-up where it says "Enter the names of the global logs you want to assign to the checked accounts..." and no idea what to put there.

On the follow tab I don't see anywhere to right click to get 'GLOBAL PROCESSED LOGS' .

Thanks,
Joe

[martin@rootjazz]

In the accounts pop-up there is an option when right clicking that says "Global Processed Shared Logs" that has "Append global logs"
Is that the correct place?

yes

When I do this it has a pop-up where it says "Enter the names of the global logs you want to assign to the checked accounts..." and no idea what to put there.

You can name the global log. This allows you to have multiple global logs should you need to and you can add new accounts to the log.
Just call it

Code: Select all

global_follow

On the follow tab I don't see anywhere to right click to get 'GLOBAL PROCESSED LOGS' .

Let me check, something updated with the MS framework we use which caused the option to disappear off another product, so maybe it has happened to SCM.

I'll get back to you shortly

[martin@rootjazz]

select + check some accounts
then GLOBAL SHARED PROCESSED LOGS should be 8th from the top. It is for me. If it is NOT for you, then this update must not be pushed to the version you have. I will do an update soon and let you know