Track does not appear to be playable!

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martin@rootjazz
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Re: Track does not appear to be playable!

Post by martin@rootjazz »

Anthonyk wrote: Tue Apr 14, 2020 3:58 pm Of course,

I am using the latest stable version 3.566

Example of a link not working: https://soundcloud.com/quixofficial/gun ... feat-nevve
It doesn't add it to the thread so I can't get logs for this specifically (I think?)

I will do a few other actions and send over the logs

Thank you for your help!
What OS are you using?

Someone has sent some logs with a different but maybe related issue. There logs indicate SSL issues possibly caused by out of date OS (or not uptodate OS)
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martin@rootjazz
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Re: Track does not appear to be playable!

Post by martin@rootjazz »

Anthonyk wrote: Tue Apr 14, 2020 3:58 pm
Example of a link not working: https://soundcloud.com/quixofficial/gun ... feat-nevve
working fine here. So it isn't a track URL issue or SC changing how they respond with details for specific tracks. We can rule that out
b0t
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Re: Track does not appear to be playable!

Post by b0t »

windows server 2012 r2 @ vps

not updated it for long time but are you sure it is the issue ?
b0t
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Re: Track does not appear to be playable!

Post by b0t »

martin@rootjazz wrote: Tue Apr 14, 2020 4:00 pm
Anthonyk wrote: Tue Apr 14, 2020 3:58 pm Of course,

I am using the latest stable version 3.566

Example of a link not working: https://soundcloud.com/quixofficial/gun ... feat-nevve
It doesn't add it to the thread so I can't get logs for this specifically (I think?)

I will do a few other actions and send over the logs

Thank you for your help!
What OS are you using?

Someone has sent some logs with a different but maybe related issue. There logs indicate SSL issues possibly caused by out of date OS (or not uptodate OS)
https://prnt.sc/rz8c8i

so did you recommend to update it and try to test it after ?
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Just A User
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Re: Track does not appear to be playable!

Post by Just A User »

I'm getting this on three different machines win7/win8/win10
no matter which link I try to add - Track does not appear to be playable!
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martin@rootjazz
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Re: Track does not appear to be playable!

Post by martin@rootjazz »

b0t wrote: Tue Apr 14, 2020 4:04 pm windows server 2012 r2 @ vps
so is quite old. According to a quick search:
Windows 2012 Server also ended support on January 14, 2020. Up next, that leaves Windows 2012 R2 Server
If MS do not support the OS, nor do we. But details are strange and imply 2012 is discontinued but 2012 r2 is. So if you have that then you are ok. But perhaps a windows update would help
not updated it for long time but are you sure it is the issue ?
No, not sure
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Re: Track does not appear to be playable!

Post by martin@rootjazz »

Just A User wrote: Tue Apr 14, 2020 4:12 pm I'm getting this on three different machines win7/win8/win10
no matter which link I try to add - Track does not appear to be playable!
same for windows 7, it is not supported. Nor should you use as it does not get security updates and is wide open to malware.

win8 / win10 are supported. So it cannot be just because an OS is old and out of date...
b0t
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Re: Track does not appear to be playable!

Post by b0t »

Just A User wrote: Tue Apr 14, 2020 4:12 pm I'm getting this on three different machines win7/win8/win10
no matter which link I try to add - Track does not appear to be playable!
@martin, hm, what about that guy ?
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martin@rootjazz
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Re: Track does not appear to be playable!

Post by martin@rootjazz »

https://soundcloudmanager.com/download/ ... .56964.exe


Can people try this link and let me know if any better. Once confirmed, I can build a 32bit version if required
b0t
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Re: Track does not appear to be playable!

Post by b0t »

martin@rootjazz wrote: Tue Apr 14, 2020 4:13 pm
b0t wrote: Tue Apr 14, 2020 4:04 pm windows server 2012 r2 @ vps
so is quite old. According to a quick search:
Windows 2012 Server also ended support on January 14, 2020. Up next, that leaves Windows 2012 R2 Server
anyway that is really strange, cause it works perfect before there about 2 years, and today stopped to work ... im not really sure it windows update issue .(
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