Messaging users more than once.

Ask any support / help / issues / problem or question related to Soundcloud Manager
Post Reply
User avatar
martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Messaging users more than once.

Post by martin@rootjazz »

have you done anything to cause the program to not know who it has messaged?

moved machines?
deleted account and re-added?
deleted database folder
renamed database folder
done anything to the database folder
deleted processed items
User avatar
martin@rootjazz
Site Admin
Posts: 34360
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Messaging users more than once.

Post by martin@rootjazz »

Alexalex92 wrote: Wed Dec 19, 2018 8:22 pm No I haven't done any of those things, and it messaged a few users more than once.
can you submit logs please
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


Also, I would need your database for analysis

Please goto:
Press "windows" (start) button on keyboard and hold it down then press r.

In the run box paste:
%appdata%\rootjazz\soundcloud manager

In the folder that opens, right click the folder
database

then select SEND TO > COMPRESSED (ZIP)

Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link



Regards,
Martin
Post Reply