Plays not working?

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logos123
Posts: 21
Joined: Wed Aug 17, 2016 10:33 am

Plays not working?

Post by logos123 » Thu Feb 15, 2018 8:10 am

Anybody else having this problem?

logos123
Posts: 21
Joined: Wed Aug 17, 2016 10:33 am

Re: Plays not working?

Post by logos123 » Thu Feb 15, 2018 8:12 am

The remote server returned an error: (401) Unauthorized.

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Plays not working?

Post by support@rootjazz » Thu Feb 15, 2018 9:17 am

logos123 wrote:
Thu Feb 15, 2018 8:12 am
The remote server returned an error: (401) Unauthorized.
I have replicated your issue and i found the play increaser is working fine.
Do you mean other thing? Can you please send me exact steps that i can replicate the issue for you more accuretly?

It can be your proxy issues. IF not,

Please provide us the log ->


Steps given below -


GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.

logos123
Posts: 21
Joined: Wed Aug 17, 2016 10:33 am

Re: Plays not working?

Post by logos123 » Thu Feb 15, 2018 11:32 am

Scrapped proxies have always worked fine for me (to increase plays).

I've just purchased some proxies and nothing changed, the Unauthorized error keeps popping up.

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Plays not working?

Post by support@rootjazz » Thu Feb 15, 2018 4:08 pm

logos123 wrote:
Thu Feb 15, 2018 11:32 am
Scrapped proxies have always worked fine for me (to increase plays).

I've just purchased some proxies and nothing changed, the Unauthorized error keeps popping up.
Probably the proxys are not well configured or something is wrong with them. The bot is working fine for plays.


Can you please check the proxys? are they IP authenticated? or IPV6?

Bri
Posts: 211
Joined: Fri Nov 13, 2015 10:53 am

Re: Plays not working?

Post by Bri » Mon Feb 19, 2018 12:00 am

support@rootjazz wrote:
Thu Feb 15, 2018 4:08 pm
logos123 wrote:
Thu Feb 15, 2018 11:32 am
The bot is working fine for plays.
This is not true, its working, but its not fine, im here to tell you that the plays are taking forever, most of the connections keep timing out..

* ERROR:timeout

* ERROR: id: 2731 : Increase play URL failed with proxy 118.193.26.18:8080
Status Code: 1
Reason: UnknownError
Error: The server committed a protocol violation. Section=ResponseStatusLine
Start : TaskId: 2731 - attempt: 5525 Proxy: 98.124.121.102:5328
Scraping track details :
* ERROR: id: 2731 : Increase play URL failed with proxy 98.124.121.102:5328
Status Code: 1
Reason: UnknownError
Error: Unable to connect to the remote server
Start : TaskId: 2731 - attempt: 5526 Proxy: 13.228.94.209:8888
Scraping track details :
* ERROR: id: 2730 : Increase play URL failed with proxy 115.148.175.173:9000
Status Code: 1

its done 475 plays so far out of 5613 tries.

support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Plays not working?

Post by support@rootjazz » Mon Feb 19, 2018 2:34 pm

Sending of track plays is totally depended upon the proxy / request sender.
I think the bot has no issue clearly.

The issue is with the proxys. Perhpas they are noticed via soundcloud and tracked. I assume you are using public proxys as you haven't answered my questions that i have asked above.
Below thread has similar issue and the answer is given more accurately than i can give. :)
Please read -

viewtopic.php?f=11&t=4083&p=23024&hilit ... led#p23024


Regards

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