Hey Martin!
I'm having some issues with my mass commenting. I set a bunch of my accounts to comment on a certain track but only a fraction of them actually get through and then the process disappears in a few days so I have to remake it or keep the comments on record to redo the action. Any idea what might be causing it?
Mass Commenting Issues
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martin@rootjazz
- Site Admin
- Posts: 34659
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Mass Commenting Issues
without logs I cannot say.
Perhaps the accounts are not verified?
Perhaps the accounts are not verified?
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Wickedbeets545
- Posts: 20
- Joined: Mon Feb 29, 2016 8:51 pm
Re: Mass Commenting Issues
Log number is 69068. Be forewarned there's quite a few processes but if you search mass commenting you'll find it pretty easily.
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martin@rootjazz
- Site Admin
- Posts: 34659
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Mass Commenting Issues
can you generate specific logs.
HELP > LOGS > VIEW
delete all files
pause / remove existing actions
run mass commenting action test to cause the issue
submit logs: HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
DO NOT RUN ANY OTHER ACTIONS whilst doing the above
HELP > LOGS > VIEW
delete all files
pause / remove existing actions
run mass commenting action test to cause the issue
submit logs: HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
DO NOT RUN ANY OTHER ACTIONS whilst doing the above