follow and unfollow stopped working

[kalbinsson]

Logs 89290 uploaded
I get the following error message wen trying to follow and unfollow:
Validating the account gives the same.
Running latest beta
Starting: 12-03-2017 19:52
Validate account via login XXXXXXX:XXXXXXX:XXXXXXX No Proxy
Login: XXXXXXX:XXXXXXX:XXXXXXX
loaded: 17 cookies
Attempting automatic cookie login: XXXXXXX No Proxy
Logging in via form: XXXXXXX XXXXXXX
* FAILED: 30948 : loc.6345: Couldn't extract URL var app for URL: https://soundcloud.com: Returned empty: Code: -1 proxy: No Proxy : XXXXXXX:XXXXXXX No Proxy
* FAILED: Validate account failed: loc.6345: Couldn't extract URL var app for URL: https://soundcloud.com: Returned empty: Code: -1 proxy: No Proxy : XXXXXXX No Proxy
Assigning local db acc
0 accounts validated out of 1
Started: 12-03-2017 19:52
Finished: 12-03-2017 19:52
ID: 1749d35e-6cb0-496a-a582-162e202351ef
Action ran for: 0hr:0min:0s

Please advice,

/K

[logos123]

I have the same problem with likes and comments, something's wrong.

[martin@rootjazz]

This log:

FAILED: 30948 : loc.6345: Couldn't extract URL var app for URL: https://soundcloud.com: Returned empty: Code: -1 proxy: No Proxy :

is saying that SCM could not connect to soundcloud.com and get a response. Either the network was down, something blocked the connection (perhaps your AV software updated)

Can you update:
https://soundcloudmanager.com/updatetesting.html

if it is your AV making issues, then it should flag it up during installation. If the update installs fine, please try a single follow action.

[kalbinsson]

Update was fine with no problem

No AV inplace. I am using a vmware image running windows and only this software so no changes has been made to my system.

Firefox and verification of my account details from the account settings are also successful indicating a working internet connection.

I don't know how to follow only one user.

Please advice,

/K

[martin@rootjazz]

I don't know how to follow only one user.

goto the MASS FOLLOW tab
specify a user to follow (type their profile URL in the box)
check your account
click MASS FOLLOW

[kalbinsson]

Thanks for the instructions.
i tried that with a similar error.
logs uploaded: 39995

/K

[martin@rootjazz]

Den underliggande anslutningen stängdes: Ett oväntat fel uppstod vid skickande.
/
The underlying connection was closed: An unexpected error occurred while sending.

Couldn't extract URL var app for URL: https://soundcloud.com: Returned empty: Code: -1


Everything is pointing to the program not be able to connect to soundcloud.com


What OS are you using?
Are you using it in a VM
Are you on a PC / Mac / Linux


Can you try going to
HELP > UPDATE > LATEST / TESTING

this will test if the program can connect to rootjazz.com update server. Should show us if the block is on soundcloud.com or the network in general

[kalbinsson]

Thank you for the patience.

I am running Windows XP on a vmware image in OSX.

Only SW in image is Soundcloud Manager.

It has been working before without any change (but I bet you hear this all the time).

Your suggested test:
HELP > UPDATE > LATEST / TESTING
worked and told me there was a new version 3.3.0.3 available asking me to download which I did. I installed the update but the problem persist.

Log uploaded:13755

I feel that this is evidence that the network is working generally speaking.

Please advice,

/K

[martin@rootjazz]

Windows XP on OSX.

ok, I am guessing this is the issue.

XP is not a supported OS. Not even microsoft support it. I would strongly recommend upgrading to at least Windows7.

I don't have any experience with MacOS, do you know how to test the network functionality for the VM / VM host app?

It could be due to SSL certificates. Windows XP being so old, it is not possible for it to work with modern certs / encryption routines, they just don't exist on the OS.

Perhaps you could run windows update and try and update everything and see if that helps.

I am thinking is is probably the cause as the update routine would connect via HTTP not HTTPS

[kalbinsson]

I understand,

it is just unfortuante because I have been using this combo for over a year and it stopped working when I installed 3.3.0.2.

I will upgrade my Windows.

/K