Soundcloud Manager stuck on wheel spinning

[JasperJones]

Hey Martin,

My laptop died while SoundCloud Manager 3.2.7.9 was running. I tried re-opening the application and the software loaded but the loading wheel continuously spins. I backed up the Rootjazz folder in %appdata%, uninstalled 3.2.7.9, and installed the newest version 3.2.8.2. Still having the same issue.

Any suggestions?

Thanks!

[martin@rootjazz]

make sure app is closed

goto
%appdata%\rootjazz\soundcloud manager\logs

delete all files


open the app
wait a couple of minutes

go back to:
%appdata%\rootjazz\soundcloud manager\logs

zip up all the files and email them to me

Code: Select all

support[at]soundcloudmanager[dot]com

[JasperJones]

Sorry for the late reply, my hard drive crashed o my laptop and had to get a new one. Unfortunately I lost the log files as I only saved them to a folder on my desktop at the time.

[martin@rootjazz]

OK, if you need to reset your license for the old install you can here:

https://rootjazz.com/resetlicense.html


Enter your license and all existing licenses are removed, freeing up your license to install on any machines you want

*** If it doesn't work and you use chrome, use a better browser, like Firefox***



Regards,
Martin