Lots of 'Startindex cannot be less than zero' error while commenting

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babe
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Lots of 'Startindex cannot be less than zero' error while commenting

Post by babe »

Log 88446

Almost every comments fail with this error message.
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martin@rootjazz
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by martin@rootjazz »

The remote server returned an error: (407) Proxy Authentication Required.
something wrong with your proxy
babe
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by babe »

Hi, Martin.

I bought new proxies but the results are the same. Log submitted 9607
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martin@rootjazz
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by martin@rootjazz »

did you auth your proxies? that is what the error was before, if it is *the same* then it will still be the issue
babe
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by babe »

martin@rootjazz wrote:did you auth your proxies? that is what the error was before, if it is *the same* then it will still be the issue


How to auth proxies? The proxies were fine the first minutes, then keep getting the 'startindex' error till it won't send one single comment successfully.

I changed different proxies from different providers, the results are the same.
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martin@rootjazz
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by martin@rootjazz »

your issue before was your proxies were not working, the proxy provider required you to authenticate the IPs allowed to use them.

If you are saying the issue is the same, then the cause is the same. But perhaps the issue is slightly different. So submit your logs again and I Can check
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martin@rootjazz
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by martin@rootjazz »

if you can generate specific logs that is best for me



Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***
generate your issue
***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin
babe
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by babe »

Thanks Martin.

The problem seems gone now, it is probably indeed proxies.

Will keep you posted if it ever happens again.
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Re: Lots of 'Startindex cannot be less than zero' error while commenting

Post by martin@rootjazz »

If it does come back, then send me the logs as stated above and should be able to find out more info



Regards,
Martin
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