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** MUST READ IF SUBMITTING BUG / ISSUE / ERROR **

Posted: Tue Apr 12, 2016 4:31 pm
by martin@rootjazz
Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Not all the information is relevant for all issues, but do submit as much information as you can.

What you did EXACTLY
What settings you specified EXACTLY
How it doesn't work: crash / errors / logs success but you cannot see anything
If using proxies, have you confirmed your proxies?
Have you check for updates - including testing / latest updates
Do include your version number
Do submit logs HELP > LOGS > SUBMIT