Sign in problem !!!

Ask any support / help / issues / problem or question related to Soundcloud Manager
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martin@rootjazz
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Re: Sign in problem !!!

Post by martin@rootjazz »

ok, someone sent me an account that fails for them. Worked on my local IP.

The issue seems to be (for this account anyway) that the IP may trigger a captcha, but as with account signup, 2captcha cannot solve it.

Let me try another captcha service and see what happens.


If someone has other accounts for me to test, please email them:

Code: Select all

support[at]rootjazz[dot]com
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martin@rootjazz
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Re: Sign in problem !!!

Post by martin@rootjazz »

sumonrheza wrote: Fri Oct 22, 2021 6:06 am
Hello Martin,
See log below.
ID: logs_82237 please check
I think you are the one I've been speaking to via email? With the captcha issue explained above
sumonrheza
Posts: 34
Joined: Mon May 03, 2021 3:57 pm

Re: Sign in problem !!!

Post by sumonrheza »

martin@rootjazz wrote: Fri Oct 22, 2021 2:43 pm
sumonrheza wrote: Fri Oct 22, 2021 6:06 am
Hello Martin,
See log below.
ID: logs_82237 please check
I think you are the one I've been speaking to via email? With the captcha issue explained above
Yes I am.
shantu95
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Re: Sign in problem !!!

Post by shantu95 »

martin@rootjazz wrote: Thu Oct 21, 2021 9:06 pm ok I read first post, it says NEW accounts, I just tried to sign up a new account, but SC won't let me (normal browser, manual sign up - says something unexpected happened.

So if someone has an account, email it over please

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
to create manually, you have to clear browser history and cookies..
best is using vin and private windows of any browser..
shantu95
Posts: 153
Joined: Mon Jan 11, 2016 5:32 pm
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Re: Sign in problem !!!

Post by shantu95 »

martin@rootjazz wrote: Fri Oct 22, 2021 2:41 pm ok, someone sent me an account that fails for them. Worked on my local IP.

The issue seems to be (for this account anyway) that the IP may trigger a captcha, but as with account signup, 2captcha cannot solve it.

Let me try another captcha service and see what happens.


If someone has other accounts for me to test, please email them:

Code: Select all

support[at]rootjazz[dot]com
you have to do something for captcha solving...
it will fix both login and signup problem...
you can contact with 2captcha also..

now facing this problem for new accounts only..
very soon this problem can be bigger when old accounts also can't login...
please give full focus on this and finish this..
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martin@rootjazz
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Posts: 28462
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: Sign in problem !!!

Post by martin@rootjazz »

shantu95 wrote: Fri Oct 22, 2021 5:50 pm
martin@rootjazz wrote: Thu Oct 21, 2021 9:06 pm ok I read first post, it says NEW accounts, I just tried to sign up a new account, but SC won't let me (normal browser, manual sign up - says something unexpected happened.

So if someone has an account, email it over please

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
to create manually, you have to clear browser history and cookies..
best is using vin and private windows of any browser..
I am not completely useless lol. Chrome / Firefox. private / incognito. None the usual tricks worked.

But got some accounts now
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martin@rootjazz
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Posts: 28462
Joined: Fri Jan 25, 2013 10:06 pm
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Re: Sign in problem !!!

Post by martin@rootjazz »

shantu95 wrote: Fri Oct 22, 2021 5:52 pm
martin@rootjazz wrote: Fri Oct 22, 2021 2:41 pm ok, someone sent me an account that fails for them. Worked on my local IP.

The issue seems to be (for this account anyway) that the IP may trigger a captcha, but as with account signup, 2captcha cannot solve it.

Let me try another captcha service and see what happens.


If someone has other accounts for me to test, please email them:

Code: Select all

support[at]rootjazz[dot]com
you have to do something for captcha solving...
it will fix both login and signup problem...
you can contact with 2captcha also..

now facing this problem for new accounts only..
very soon this problem can be bigger when old accounts also can't login...
please give full focus on this and finish this..
I have spoke to 2captcha, they couldn't get the captcha to work either, is recaptcha enterprise, they were looking into why they couldn't solve it, but never got back to me. I will follow up with them.

Got some other services to try if they work. But that's the issue (I think). Cannot solve the captcha programatically at this time
slikoe
Posts: 27
Joined: Fri Aug 25, 2017 11:15 am

Re: Sign in problem !!!

Post by slikoe »

Image

I get this message whenever I try to add an account.
I even tried to delete all chrome history and cookies, no luck. :(
Please help us marten.
Yrokumata
Posts: 31
Joined: Sat Oct 02, 2021 5:34 pm

Re: Sign in problem !!!

Post by Yrokumata »

Same here... :cry:
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martin@rootjazz
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Re: Sign in problem !!!

Post by martin@rootjazz »

If the account is not added currently:

Please click the ADD button below the accounts list
Enter the email / password as you have done
check the DO NOT VERIFY option / Uncheck VALIDATE ON SAVE (app depending)
Now click save

Otherwise / then:

Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
click the link VALIDATE:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs

If the login action requests a verification step: email / sms, please perform this too.

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


If the logs show anything todo with RECAPTCHA, then the program can NOT log in at this time


I hope to get a solution where you can use a browser component to MANUALLY login, which SCM can then get the proxies from. I have some code which allows the browser to be used without being detected HOWEVER, am having trouble have that called from SCM at this time.I hope next day or two I can have this working.

Or ideally, some captcha service can solve these captchas.




Regards,
Martin
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