Plays not working when stats are private
Plays not working when stats are private
Private stats didn't use to be a problem for SC Manager but with the latest update, when I try to run plays for any track that has hidden stats, this message pops up: Track does not appear to be playable! Any chance of getting it fixed?
- martin@rootjazz
- Site Admin
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- Joined: Fri Jan 25, 2013 10:06 pm
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Re: Plays not working when stats are private
Should have been fixed in yesterdays update
https://soundcloudmanager.com/updatetesting.html
Do keep an eye on updates, you can check in app HELP > UPDATE > CHECK LATEST
After a big update, it is usually a couple of days whilst all the edge cases are detect and fixed and new updates will be coming out multiple times a day
If the latest update doesn't fix it (and check, don't assume you have the latest) send me a URL for testing and generate issue logs
Please perform:
1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.
***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***
Try to play a private track
3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Regards,
Martin
https://soundcloudmanager.com/updatetesting.html
Do keep an eye on updates, you can check in app HELP > UPDATE > CHECK LATEST
After a big update, it is usually a couple of days whilst all the edge cases are detect and fixed and new updates will be coming out multiple times a day
If the latest update doesn't fix it (and check, don't assume you have the latest) send me a URL for testing and generate issue logs
Please perform:
1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.
***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***
Try to play a private track
3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Regards,
Martin