Plays not working when stats are private

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logos123
Posts: 36
Joined: Wed Aug 17, 2016 10:33 am

Plays not working when stats are private

Post by logos123 »

Private stats didn't use to be a problem for SC Manager but with the latest update, when I try to run plays for any track that has hidden stats, this message pops up: Track does not appear to be playable! Any chance of getting it fixed?
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martin@rootjazz
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Re: Plays not working when stats are private

Post by martin@rootjazz »

Should have been fixed in yesterdays update

https://soundcloudmanager.com/updatetesting.html


Do keep an eye on updates, you can check in app HELP > UPDATE > CHECK LATEST


After a big update, it is usually a couple of days whilst all the edge cases are detect and fixed and new updates will be coming out multiple times a day


If the latest update doesn't fix it (and check, don't assume you have the latest) send me a URL for testing and generate issue logs

Please perform:

1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.

***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***


Try to play a private track


3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)





Regards,
Martin
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