COMMENTS ISSUE: *** Nov 23rd fixed? ***

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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

neel wrote: Thu Aug 19, 2021 10:58 am Working for me.
Thanks Martin
:D
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Just A User
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Re: Aug 18th: Comments broken again!

Post by Just A User »

Working for me too.
Thanks Martin :)
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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

Just A User wrote: Thu Aug 19, 2021 2:07 pm Working for me too.
Thanks Martin :)
:-)
daddypete
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Joined: Thu Dec 12, 2019 8:11 pm

Re: Aug 18th: Comments broken again!

Post by daddypete »

Hi,

The comments don't work. I've updated to the latest version, but I'm still getting errors.

Could you please advise?

Thank you
sumonrheza
Posts: 79
Joined: Mon May 03, 2021 3:57 pm

Re: Aug 18th: Comments broken again!

Post by sumonrheza »

daddypete wrote: Fri Aug 20, 2021 10:37 am Hi,

The comments don't work. I've updated to the latest version, but I'm still getting errors.

Could you please advise?

Thank you
same here I changed lots off IP but n sometimes work and sometimes not work its like 30/100
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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

sumonrheza wrote: Fri Aug 20, 2021 12:10 pm
daddypete wrote: Fri Aug 20, 2021 10:37 am Hi,

The comments don't work. I've updated to the latest version, but I'm still getting errors.

Could you please advise?

Thank you
same here I changed lots off IP but n sometimes work and sometimes not work its like 30/100

daddypete wrote: Fri Aug 20, 2021 10:37 am Hi,

The comments don't work. I've updated to the latest version, but I'm still getting errors.

Could you please advise?

Thank you



Please guys, help me out a bit.

Submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)

Tell me what the error in the app says

Tell me what you tried. Fake account on a crappy proxies trying to spam some link, or a real account on your local IP with a genuine non-spam message.

SC is stopping commenting, either by ghosting or returning empty response on blocked accounts / low quality footprinted proxies


If you really want to be helpful, issue specific logs:

Please perform:

1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.

Attempt a MASS COMMENT on ONE track with ONE account
***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***


3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)







Regards,
Martin
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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

comments working here. So as above, I need info
daddypete
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Re: Aug 18th: Comments broken again!

Post by daddypete »

Hi,

I'm using accounts made with my own emails manually. And the comments I'm using are conversation like without any links or anything. Only complimenting the artist.

I did the logs delete.

I'm only getting comment errors.

The likes are working.

And I run with a single account. Without anything else running.

I've submitted the logs. 9967

Please have a look and tell me whats could be causing it.

Thank you.
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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

daddypete wrote: Fri Aug 20, 2021 4:47 pm Hi,

I'm using accounts made with my own emails manually. And the comments I'm using are conversation like without any links or anything. Only complimenting the artist.

I did the logs delete.

I'm only getting comment errors.

The likes are working.

And I run with a single account. Without anything else running.

I've submitted the logs. 9967

Please have a look and tell me whats could be causing it.

Thank you.


Cheers, let me check logs
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martin@rootjazz
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Re: Aug 18th: Comments broken again!

Post by martin@rootjazz »

Couple of things

1) May I test the account? If so, that would tell us whether the account has the issue if it doesn't work here. If it does, then the issue is somehow local to your machine and we can take it from there

2) Try a clean login to regenerate the cookies:

Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
click the link VALIDATE:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.


Then try a MASS COMMENT to comment on a single track with the account, does it work?

Regards,
Martin
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