Account Plays

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hubbahubba
Posts: 110
Joined: Wed Sep 20, 2017 4:26 pm

Account Plays

Post by hubbahubba » Tue Jan 12, 2021 7:59 pm

I am trying to use account plays but the action keeps failing or completing too fast because the song I want to play has already been processed. I feel the accounts should be able to play the track again but it is difficult to find a way around this. "Play track once" is unchecked and "shared accounts action" is checked

LOG ID: 52653

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martin@rootjazz
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Re: Account Plays

Post by martin@rootjazz » Wed Jan 13, 2021 6:42 pm

I am unable to find these logs you mention as your logs are so large. Please perform:

1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.

ACCOUNT PLAYS stopping due to already processed when unique / play once option checked

***
DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***


3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


I do see lots of:
14:55:23: * FAILED: Plays number filter: >80000 <100000 (50)
14:55:23: * IGNORE: Failed Filter: https://soundcloud.com/theycallmetricky/on-go-mode
Any reason for the filter? It seems to be ignoring a vast number of the results causing some actions to find no valid results. If no reason, just remove the filter



Regards,
Martin

hubbahubba
Posts: 110
Joined: Wed Sep 20, 2017 4:26 pm

Re: Account Plays

Post by hubbahubba » Wed Jan 13, 2021 8:25 pm

Filter was an accident. Same problem remains after removing filter. Already processed tracks are being skipped.
Log ID: 54662


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martin@rootjazz
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Re: Account Plays

Post by martin@rootjazz » Thu Jan 14, 2021 3:50 pm

The next update will fix this. I shall let you know when it is ready.



Regards,
Martin


hubbahubba
Posts: 110
Joined: Wed Sep 20, 2017 4:26 pm

Re: Account Plays

Post by hubbahubba » Fri Jan 15, 2021 7:27 am

Thanks Martin, fantastic support as usual. Update works perfectly


hubbahubba
Posts: 110
Joined: Wed Sep 20, 2017 4:26 pm

Re: Account Plays

Post by hubbahubba » Sun Jan 17, 2021 6:54 pm

I believe there's one more problem and that is the accounts ignoring the filter option. For example if you only want tracks with 5000-10000 streams played, the filter is ignored and all results will be played. Trying to have it set so accounts play only the track we want
LOG ID: 94488

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martin@rootjazz
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Re: Account Plays

Post by martin@rootjazz » Mon Jan 18, 2021 4:13 pm

Let me check.

What search were you trying to use?

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