Hello Martin, hope all is well. I wasn’t able to update my accounts profile picture with the update tab. Not sure why, here is my logs if you can look into it. Thanks
Log number - 55466
Profile updating
- martin@rootjazz
- Site Admin
- Posts: 34627
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Profile updating
Working fine here. Is the account verified? If you log into the account manually, can you update the avatar?
- martin@rootjazz
- Site Admin
- Posts: 34627
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Profile updating
logs show unauthorised.
Either account is not verified, or there was a cookie issue, try a clean login
Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
CLICK THE LINK VERIFY:LOGIN
THIS WILL CREATE AN ACTION AND SEND IT TO THE PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs
then repeat your update avatar action
Regards,
Martin
Either account is not verified, or there was a cookie issue, try a clean login
Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
CLICK THE LINK VERIFY:LOGIN
THIS WILL CREATE AN ACTION AND SEND IT TO THE PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs
then repeat your update avatar action
Regards,
Martin
Re: Profile updating
When I login to the account manually it allows me to change the profile picture and shows it confirmed. I tried clearing the cookies and still seems to be failing
- martin@rootjazz
- Site Admin
- Posts: 34627
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Profile updating
update:
https://soundcloudmanager.com/updatetesting.html
Clean login:
Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
click the link VERIFY:LOGIN
This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs
This should fix your issue
Regards,
Martin
https://soundcloudmanager.com/updatetesting.html
Clean login:
Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
click the link VERIFY:LOGIN
This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs
This should fix your issue
Regards,
Martin