task stucking at the middle

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shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

task stucking at the middle

Post by shantu95 »

Image
https://prnt.sc/je6mbg
task is not completed fully...
its stucking at the last moment...
can you please check the problem and fix it???
Image
https://prnt.sc/je6n5y
see the screenshots to understand the problem..
thanks....
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

Image
https://prnt.sc/je6mbg
task is not completed fully...
its stucking at the last moment...
No more follows required - is completed. What do you expect more?


can you please check the problem and fix it???
Image
https://prnt.sc/je6n5y
see the screenshots to understand the problem..
thanks....
Enough reposts.
Bot is stopping. This one too completed.
What is wrong?
What do you expect?
What is not happenig?
Can you please post logs and not image?
To copy logs- just select those texts and ctrl+c or Right click> copy

Paste them here as in post

Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Best regards
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

http://prntscr.com/jeor24
this is how task complete...
but task is stucking at the point below
https://prnt.sc/je6mbg
https://prnt.sc/je6n5y

now do you understand???
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

support@rootjazz wrote: Mon May 07, 2018 7:23 am Enough reposts.
Bot is stopping. This one too completed.
completed.. but its not stopping...
it kept as processing on the processor....
next task will not start until previous task completed...
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

http://prntscr.com/jeor24
this is how task complete...
This is how tasks completed. YEs. True.
but task is stucking at the point below
https://prnt.sc/je6mbg
https://prnt.sc/je6n5y
Task completed but stuck..
Well, how long did they stuck? Time? x hour? x seconds? x minutes?

Also,

What is your global settings?

SCM > setings > global settings


IS there any account specific limit?
Accounts> double click> action max values




Regards
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

all my settings is default settings....
and it kept stucked for whole day...
it will not cancel also...
i need to close the db to stop that...
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

hi,
please give me a solution as soon as possible...
please fix it asap...
i am in trouble...
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

martin,
please give me a solution...
everything is ruining...
please help...
reply asap..
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

shantu95 wrote: Tue May 08, 2018 3:22 am martin,
please give me a solution...
everything is ruining...
please help...
reply asap..
Did you try to restart the bot and try again?
Is it happening for specific tasks?
Is your proxy working?


Can you please post steps that i can replicate the issue?
What scm version are you using?
Are you updated?


Please post your log too -


GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION ( any action that gets stuck everytime )

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.


Regards
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

Did you try to restart the bot and try again?
Is it happening for specific tasks?
Is your proxy working?


Can you please post steps that i can replicate the issue?
What scm version are you using?
Are you updated?


Restarted abd tried again...
All kind of task...
All proxies working...
Using update version...



Sending you the logs...
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