task stucking at the middle

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support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

shantu95 wrote: Tue May 08, 2018 5:14 am Did you try to restart the bot and try again?
Is it happening for specific tasks?
Is your proxy working?


Can you please post steps that i can replicate the issue?
What scm version are you using?
Are you updated?


Restarted abd tried again...
All kind of task...
All proxies working...
Using update version...



Sending you the logs...
Please post STEPS.
I need to replicate the issue for you.
Tell me any action that is making the issue and i will see that.
Also, please mention the version you are using of SCM. These will help me to investigate the issue for you.


Regards
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
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Re: task stucking at the middle

Post by shantu95 »

Its running as usual...
Just not finishing the task after completion...
Using 3.417 version... Please check the screenshots up...
Can't send the logs now...
I am outside home...
Please martin check the screenshots...
And try repost, likes and follower tasks....
Thanks...
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 »

logs submitted..
please check out once..
< url removed due to security reason >
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

shantu95 wrote: Tue May 08, 2018 4:04 pm logs submitted..
please check out once..
< url removed due to security reason >
The log number has been sent to technical team and they will reply back here after investigation.


Regards
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
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Re: task stucking at the middle

Post by shantu95 »

Ok.. I am waiting for reply...
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martin@rootjazz
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Re: task stucking at the middle

Post by martin@rootjazz »

Sorry, I don't see a Logs id in the thread
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martin@rootjazz
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Re: task stucking at the middle

Post by martin@rootjazz »

logs ID 75011
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martin@rootjazz
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Re: task stucking at the middle

Post by martin@rootjazz »

shantu95 wrote: Tue May 08, 2018 5:45 am Its running as usual...
Just not finishing the task after completion...
Using 3.417 version... Please check the screenshots up...
Can't send the logs now...
I am outside home...
Please martin check the screenshots...
And try repost, likes and follower tasks....
Thanks...
From the screen shots you posted, it looks like the action stops as it hit the target required. What is the problem?

Does the action not switch from PROCESSING to COMPLETED? Is that your issue?

If so, does this happen every time or just sometimes? Are you able to replicate by exact steps? I.e.
1) do this
2) select this
3) then this)
...
<bug>

If so, please specify the steps as when I run mass follow here, I don't have an issue
shantu95
Posts: 209
Joined: Mon Jan 11, 2016 5:32 pm
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Re: task stucking at the middle

Post by shantu95 »

Open 3-4 db's....
Then it will happen after some actions...
It must be a bug...
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz »

shantu95 wrote: Fri May 11, 2018 3:36 am Open 3-4 db's....
Then it will happen after some actions...
It must be a bug...
You need to be more and more specific.. IF you want to say open 3-4 dbs then please direct us fully.. else, we can't replicate and then we can't solve the issue.

Please be more directive.

How many instances are open?
What Os are you using?
how many threads per instance?
Are all instance has working actions/ running?
how many running action?
How many running threads per instance?
How many accounts per instance?

You need to tell us all the steps ( possible/exact) taht will drive us the face the issue. That can only be possible if you tell us the exact6 situation of your machine ( scm actually - how many instacne - how many threads ruungin - how many accounts )



Regards
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