Cannot log in with proxy

Discussions to do with Soundcloud Manager. Do not use for support, use the dedicated support forum for help requests
Bartekef
Posts: 677
Joined: Thu Sep 22, 2016 12:24 pm

Cannot log in with proxy

Post by Bartekef »

Hey I just bought proxies and I cant login to my SC profile with it:

LOGS 43737

You can test them out for yourself using these credentials; I used that proxy to create the profile, it's dedicated US proxy
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot log in with proxy

Post by support@rootjazz »

For me, i have tried to login using public proxy and bot didn't find any issue logging to Soundcloud. Are you up-to-date? What is your SCM version?

Here is the log of me while testing login -

Code: Select all

Starting: 08/02/2018 00:12 AM
Validate account  via login A C Binkley:upunejihevy_1932@yahoo.com:mj6ORJHg Proxy: 125.212.207.121:3128 
Login: A C Binkley:upunejihevy_1932@yahoo.com:mj6ORJHg
Logging in via form: upunejihevy_1932@yahoo.com mj6ORJHg   with proxy: 125.212.207.121:3128
Pull soundcloud.com
Pull: https://api-v2.soundcloud.com/sign-in/identifier?q=upunejihevy_1932%40yahoo.com&client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Post: https://api-v2.soundcloud.com/sign-in/password?client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Pull: https://api-v2.soundcloud.com/me?client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Post: https://soundcloud.com/session
Auth from headers
Logged in: A C Binkley With proxy: 125.212.207.121:3128
Saving new cookies: A C Binkley
Get user details: https://soundcloud.com/acbinkley: A+C+Binkley
Updating Username: A+C+Binkley to: A C Binkley
Checking: #accounts: 1
* SUCCESS: A C Binkley upunejihevy_1932@yahoo.com validated successfully Proxy: 125.212.207.121:3128 
Assigning local db acc
1 accounts validated out of 1
Started: 08/02/2018 00:12 AM
Finished: 08/02/2018 00:12 AM
ID: fd7f5bab-fde3-41bb-b382-c30aef84ce6a
Action ran for: 0hr:0min:27s
Bartekef
Posts: 677
Joined: Thu Sep 22, 2016 12:24 pm

Re: Cannot log in with proxy

Post by Bartekef »

support@rootjazz wrote: Thu Feb 08, 2018 8:17 am For me, i have tried to login using public proxy and bot didn't find any issue logging to Soundcloud. Are you up-to-date? What is your SCM version?

Here is the log of me while testing login -

Code: Select all

Starting: 08/02/2018 00:12 AM
Validate account  via login A C Binkley:upunejihevy_1932@yahoo.com:mj6ORJHg Proxy: 125.212.207.121:3128 
Login: A C Binkley:upunejihevy_1932@yahoo.com:mj6ORJHg
Logging in via form: upunejihevy_1932@yahoo.com mj6ORJHg   with proxy: 125.212.207.121:3128
Pull soundcloud.com
Pull: https://api-v2.soundcloud.com/sign-in/identifier?q=upunejihevy_1932%40yahoo.com&client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Post: https://api-v2.soundcloud.com/sign-in/password?client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Pull: https://api-v2.soundcloud.com/me?client_id=sTEBUoSnNIEAXRoSBYP22slViFAr4qzD&app_version=1518012907
Post: https://soundcloud.com/session
Auth from headers
Logged in: A C Binkley With proxy: 125.212.207.121:3128
Saving new cookies: A C Binkley
Get user details: https://soundcloud.com/acbinkley: A+C+Binkley
Updating Username: A+C+Binkley to: A C Binkley
Checking: #accounts: 1
* SUCCESS: A C Binkley upunejihevy_1932@yahoo.com validated successfully Proxy: 125.212.207.121:3128 
Assigning local db acc
1 accounts validated out of 1
Started: 08/02/2018 00:12 AM
Finished: 08/02/2018 00:12 AM
ID: fd7f5bab-fde3-41bb-b382-c30aef84ce6a
Action ran for: 0hr:0min:27s
Yes up to date
I'm sorry, I wrote it wrong - I logged fine, but I can't process follow action
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot log in with proxy

Post by support@rootjazz »

https://soundcloudmanager.com/updatetesting.html

Please update to the latest version of SCM. :)
'm sorry, I wrote it wrong - I logged fine, but I can't process follow action
After replication i found that the follow action is working fine at my end.

Code: Select all

Got ID: 340123631for: https://soundcloud.com/user-702040113-755712679
Auth from storage
* SUCCESS: Followed: user-702040113-755712679 (successes: 2 fails: 0)
Total Followed: 2/50



What kind of issue are you facing?
Action fails? what error? Any screenshot?
Please provide how you are setting up the follow action ( we need exact steps that we can replicate the issue for you )

If you are failing to follow via SCM then please follow the steps and send us the log -



GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.
Bartekef
Posts: 677
Joined: Thu Sep 22, 2016 12:24 pm

Re: Cannot log in with proxy

Post by Bartekef »

I run Follow action with default set up, from Track search ( I put 'a' in bracket )

It just seems like it cannot log in the account using proxy I provided

But I use the same proxy to browse web using firefox and it works well

Maybe I added credentials in wrong way? Like proxy ip:port:username:password

You've got my proxy ip, port, password etc in Logs, so maybe you can try do it yourself?

LOGS: 81157
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot log in with proxy

Post by support@rootjazz »

Bartekef wrote: Mon Feb 19, 2018 9:58 am I run Follow action with default set up, from Track search ( I put 'a' in bracket )

It just seems like it cannot log in the account using proxy I provided

But I use the same proxy to browse web using firefox and it works well

Maybe I added credentials in wrong way? Like proxy ip:port:username:password

You've got my proxy ip, port, password etc in Logs, so maybe you can try do it yourself?

LOGS: 81157

I had replicated your issue and i faced same type issue where the credentials were working in SCM app but was not working via browser. ( no proxy here ) .

I want to suggest you not to worry too fast. There could be an issue at soundclouds end. i am telling this as my account by which i faced the issue was totally unused /less used. In good state. May be my assumption is not right. But,
Martin is fully aware of it and he is on it also. Perhpas he will push an update very soon. :)


Regards
Bartekef
Posts: 677
Joined: Thu Sep 22, 2016 12:24 pm

Re: Cannot log in with proxy

Post by Bartekef »

support@rootjazz wrote: Mon Feb 19, 2018 2:19 pm
Bartekef wrote: Mon Feb 19, 2018 9:58 am I run Follow action with default set up, from Track search ( I put 'a' in bracket )

It just seems like it cannot log in the account using proxy I provided

But I use the same proxy to browse web using firefox and it works well

Maybe I added credentials in wrong way? Like proxy ip:port:username:password

You've got my proxy ip, port, password etc in Logs, so maybe you can try do it yourself?

LOGS: 81157

I had replicated your issue and i faced same type issue where the credentials were working in SCM app but was not working via browser. ( no proxy here ) .

I want to suggest you not to worry too fast. There could be an issue at soundclouds end. i am telling this as my account by which i faced the issue was totally unused /less used. In good state. May be my assumption is not right. But,
Martin is fully aware of it and he is on it also. Perhpas he will push an update very soon. :)


Regards
Hey! is there any progress wit that??
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot log in with proxy

Post by support@rootjazz »

Hey! is there any progress wit that??
Martin has pushed an update but martin suspected that, soundcloud started to ban/blacklist IP. This is just what we think after hearing from users. But, We are finding the proper evidence that will help us to say that. Actually, some users facing the issue with new account / account on same ip etc. For some users, there is no issue and for some there is issue.

Did you provide demo accounts? Or i can't remember, but someone did. If you have, please some demo account.



Regards
Bartekef
Posts: 677
Joined: Thu Sep 22, 2016 12:24 pm

Re: Cannot log in with proxy

Post by Bartekef »

support@rootjazz wrote: Wed Feb 28, 2018 7:06 am
Hey! is there any progress wit that??
Martin has pushed an update but martin suspected that, soundcloud started to ban/blacklist IP. This is just what we think after hearing from users. But, We are finding the proper evidence that will help us to say that. Actually, some users facing the issue with new account / account on same ip etc. For some users, there is no issue and for some there is issue.

Did you provide demo accounts? Or i can't remember, but someone did. If you have, please some demo account.



Regards
What you mean demo account?
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Cannot log in with proxy

Post by support@rootjazz »

What you mean demo account?
Accounts that are having the issues. Sample account / Demo account / affected account.
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