actions keep failing

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support@rootjazz
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Joined: Tue Feb 02, 2016 1:58 pm

Re: actions keep failing

Post by support@rootjazz »

benfrankie wrote: Sat Nov 18, 2017 7:09 am Hello I emailed you a log on Oct 30th but there hasn't been a reply. Can you please check? Thanks
Hi,
Can you please post your problem here? It will help us to support you better.
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martin@rootjazz
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Re: actions keep failing

Post by martin@rootjazz »

As per the email, please post full details (the screencast of a processor showing "failed..." doesn't really help understand why.

Think of it like your car has stopped working, and you sent a picture of the car to a mechanic and asked them whats wrong - they would have no idea without seeing the internals. Same here :-)

Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
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