Since the last update I cannot login to my account over sc manager.
Nothing changed, I now deleted the account and did a pw reset. Nothing.
Logging in to sc via browser: works like a charm.
Anyone else with problems?
Can't login
- martin@rootjazz
- Site Admin
- Posts: 34712
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Can't login
Please perform the following:
Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)
Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens
Perform the action:
***
Goto ACCOUNTS tab,
check your account
click the link VERIFY: LOGIN
run the action
submit logs
***
PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.
Then submit logs:
HELP > LOGS > SUBMIT
and let me know the LOGS ID (just the number part is sufficient)
Regards,
Martin
Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)
Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens
Perform the action:
***
Goto ACCOUNTS tab,
check your account
click the link VERIFY: LOGIN
run the action
submit logs
***
PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.
Then submit logs:
HELP > LOGS > SUBMIT
and let me know the LOGS ID (just the number part is sufficient)
Regards,
Martin
Re: Can't login
Just to let you know: Worked well with deleting logs and the current version (of today).
Did not touch the SCM computer for a while.
Thank you!
Did not touch the SCM computer for a while.
Thank you!
- martin@rootjazz
- Site Admin
- Posts: 34712
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Can't login
thanks for letting me know
Regards,
Martin
Regards,
Martin