task stucking at the middle

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shantu95
Posts: 52
Joined: Mon Jan 11, 2016 5:32 pm
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Re: task stucking at the middle

Post by shantu95 » Tue May 15, 2018 6:04 pm

How many instances are open?
4-5
What Os are you using?
windows server 2012
how many threads per instance?
1
Are all instance has working actions/ running?
yes
how many running action?
1
How many running threads per instance?
1
How many accounts per instance?
600-700


it running well if i put 2-3 threads on the processor...
it was running perfectly for 2 years....
i am facing this problem for 2-3 weeks...
please check and fix it..

shantu95
Posts: 52
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 » Tue May 15, 2018 7:42 pm

if you have more confusion, contact me on private message...
i will send you RDP details...
you can check yourself....

support@rootjazz
Posts: 2319
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz » Wed May 16, 2018 5:48 am

shantu95 wrote:
Tue May 15, 2018 7:42 pm
if you have more confusion, contact me on private message...
i will send you RDP details...
you can check yourself....
I am not sure if this is a good practice or not to check clients RDP.
The above information that you did send is enough i guess. I am fotwarding this thread to admin and he will investigate the issue from now. Please be patient.


Regards

shantu95
Posts: 52
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 » Wed May 16, 2018 7:01 am

trust me...
i am in big trouble....
i need to sit down 24 hours to check the processor all the time...
because it can stuck at any time...
please fix it asap...
waiting for you Martin. i knew that it must be some simple bugs which slow-down the processor...
you can fix it easily..
thanks...

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martin@rootjazz
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Re: task stucking at the middle

Post by martin@rootjazz » Thu May 17, 2018 12:15 pm

send me an email regarding RDP access

Code: Select all

support[at]rootjazz[dot]com
It is now 0700 / 7am I am here for the next 12 hours.

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martin@rootjazz
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Re: task stucking at the middle

Post by martin@rootjazz » Thu May 17, 2018 12:17 pm

just to be clear, I am not refreshing emails all day, so please give me some time to get the email and don't email saying "I have a spare 10 minutes NOW can you log in" as chances are I don't see the email in time.

If you want to schedule a time that is good for you, send me the time AND your timezone, ideally in GMT / UTC +- N hrs

shantu95
Posts: 52
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 » Thu May 17, 2018 1:06 pm

Martin,
I had buy extra license yesterday...
Can you please refund the discount amount like last time you refunded for the twidub.???
And 1 more question, which emails are blacklisted to create accounts???

support@rootjazz
Posts: 2319
Joined: Tue Feb 02, 2016 1:58 pm

Re: task stucking at the middle

Post by support@rootjazz » Fri May 18, 2018 5:10 am

shantu95 wrote:
Thu May 17, 2018 1:06 pm
Martin,
I had buy extra license yesterday...
Can you please refund the discount amount like last time you refunded for the twidub.???
And 1 more question, which emails are blacklisted to create accounts???
I don't have access to refund anyone so i have asked admin to reply here. Please wait and he will reply here abck very soon.



Regards

shantu95
Posts: 52
Joined: Mon Jan 11, 2016 5:32 pm
Contact:

Re: task stucking at the middle

Post by shantu95 » Fri May 18, 2018 7:42 am

martin@rootjazz wrote:
Thu May 17, 2018 12:15 pm
send me an email regarding RDP access

Code: Select all

support[at]rootjazz[dot]com
It is now 0700 / 7am I am here for the next 12 hours.
I Sent you the RDP details..
Please check yourself...
Just send an email before login into RDP...
Thanks...

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martin@rootjazz
Site Admin
Posts: 17332
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: task stucking at the middle

Post by martin@rootjazz » Fri May 18, 2018 2:37 pm

replied to your email (many times).


Basically I think you are trying to do too much on an underpowered machine, but this is an assumption. Please read through all my emails and provide the additional requested information so I can go forward in investigating your issues

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