Rootjazz

martin@rootjazz wrote: ↑Wed Aug 26, 2020 12:28 pm If you know your purchase email that's all that is needed:

Simply send me an email, or if you don't mind your email being public post your email here and I can resend the license

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support[at]rootjazz[dot]com

Regards,
Martin

The purchase email was

I want to reinstall my windows and thus reactivate my tumblingjazz. But, I lost logins for the email I used to register with tumblingjazz. How can I get my tumblingjazz activation code? Also, if needed I probably can find the paypal payment transaction. I just need to know what was the paypal email ...

martin@rootjazz wrote: ↑Tue Aug 18, 2020 5:32 pm No issues here. One login did fail, but all subsequent login tests worked fine.

Are you in EU or use EU proxies? If so there is a new GDPR accept request that needs to be made I haven't been able to solve yet which will stop you logging in if coming from an EU IP.

EU IP.

martin@rootjazz wrote: ↑Mon Aug 17, 2020 7:11 pm Got a long list of things to investigate. Will get round to this later today and update you

Any news?

Looking forward.

I get this now on both old accounts that I already used with tumblingjazz and also with new accounts. Accounts are in good standing. Software is up to date. I submitted today logs where I tried both old and new account to update. logs_31659_vandystangmailcom_2.0.2.3_Tumbling Jazz_ What I see on tumb...

martin@rootjazz wrote: ↑Mon Aug 10, 2020 4:46 pm We have had some issue with Click2sell so handling affiliates in house now. If you would a new affiliate link, please write in and I can explain it all

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support[at]rootjazz[dot]com

Regards,
Martin

Sent an email.

Waiting your reply.

I submitted a report with them as well, but I though you would be interested to know this as well as you might lose sale because of this.
Maybe the issue is only on my side. Don't know yet.

I am waiting for their reply.

Did tumblingjazz or tumblr had any changes recently?

I didn't got this error before for all accounts imported.

I made a sale through click2sell that apparently didn't register properly, can you look into it


<martin: edited until facts are known