Failed task

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rob4926
Posts: 60
Joined: Tue Mar 10, 2020 8:10 pm

Failed task

Post by rob4926 » Mon Jan 18, 2021 6:11 am

Hello, I have been getting “failed” task recently. Here’s the message that comes up...

loaded: 2 cookies
* UNKNOWN ERROR OCCURRED - see logs for more info.
If the problem continues, please submit logs to support.
An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full

An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full


Any idea what this could be?

rob4926
Posts: 60
Joined: Tue Mar 10, 2020 8:10 pm

Re: Failed task

Post by rob4926 » Mon Jan 18, 2021 6:11 am

I have tried to submit my logs but that also fails to do so.

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martin@rootjazz
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Joined: Fri Jan 25, 2013 10:06 pm
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Re: Failed task

Post by martin@rootjazz » Mon Jan 18, 2021 4:12 pm

No idea, looks strange.

Restart the app and try and submit logs again, if still doesn't work.



Goto the directory:
%appdata%\rootjazz\soundcloud manager\logs\

order the files by date and send me *ALL* the last (n) days of logs that will contain the issue

Highlight these files > right click > send to > compressed file(zip)

Then send me the zip file

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin

rob4926
Posts: 60
Joined: Tue Mar 10, 2020 8:10 pm

Re: Failed task

Post by rob4926 » Wed Jan 20, 2021 6:03 am

When I go to the logs in the files, the file is empty

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martin@rootjazz
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Re: Failed task

Post by martin@rootjazz » Thu Jan 21, 2021 3:06 pm

rob4926 wrote:
Wed Jan 20, 2021 6:03 am
When I go to the logs in the files, the file is empty
errr, that should be impossible. Just turning the app on will write log files.

You 100% sure you in the correct folder?

If you don't ever restart your machine, restart it.
Check your disk space

rob4926
Posts: 60
Joined: Tue Mar 10, 2020 8:10 pm

Re: Failed task

Post by rob4926 » Sun Jan 24, 2021 6:07 am

Reset my computer and was able to retrieve the logs. I sent them to your email 😁

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martin@rootjazz
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Joined: Fri Jan 25, 2013 10:06 pm
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Re: Failed task

Post by martin@rootjazz » Mon Jan 25, 2021 4:11 pm

ok, will get to it when go through emails this morning



Regards,
Martin

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