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app give me error when I use proxy
Posted: Mon Jul 20, 2020 5:45 pm
by mamad_soly
the application work ok without proxy as moment that I start proxy it give this error : object reference not set to an instance of object!!!!
plz if know how solve this problem,help me I'm appreciate that
Re: app give me error when I use proxy
Posted: Mon Jul 20, 2020 7:06 pm
by martin@rootjazz
What app?
What do you do?
What action?
When / how is the error shown?
Submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information
https://rootjazz.com/forum/viewtopic.php?f=23&t=1634
Regards,
Martin
Re: app give me error when I use proxy
Posted: Mon Jul 20, 2020 9:14 pm
by mamad_soly
hi
i use Instadub - Instagram Bot
when i try submit the log app giv me exception error
my problem with the app is when i wana add instgram account,i can add without proxy but when i wana add the account with porxy the app give me this eroor
plz if you know how fix it, help me
Re: app give me error when I use proxy
Posted: Tue Jul 21, 2020 4:14 pm
by martin@rootjazz
In the error box it says DETAILS
click it, and send me the entire details log.
Also submit logs
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Are you sure the proxy is working? Have you tested it?
And be careful as you posted your proxy address your username and password! (I removed the image)
Re: app give me error when I use proxy
Posted: Wed Jul 22, 2020 3:23 pm
by mamad_soly
for fixmy submit problem i had to remove and inastal it again this time i could submit logs and my id first four number is 9877
but this time app give me another error for enter the proxy
i can add insta account without proxy in app but when i try with proxy give me eroor plz im appreciate if uou tellme how i can dix this problem
Re: app give me error when I use proxy
Posted: Wed Jul 22, 2020 7:47 pm
by martin@rootjazz
Looks like you need to run windows update and install everything.
Make sure you reboot your machine.
Then try again and let me know
Re: app give me error when I use proxy
Posted: Fri Jul 24, 2020 9:51 am
by mamad_soly
i did all of them update,install and reboot but nothing change and i still have same problem
when i try add proxy give me this error:value connot be null parameter name:input
Re: app give me error when I use proxy
Posted: Fri Jul 24, 2020 12:55 pm
by martin@rootjazz
ok please try this
Close app:
goto:
%appdata%\rootjazz\
find the "instadub" folder and delete it. Restart app and try again.
Does that work?
Re: app give me error when I use proxy
Posted: Fri Jul 24, 2020 5:45 pm
by mamad_soly
i try did this but nothing change
it's maybe my proxy dose not work can i send my proxy to you in private to test it?
Re: app give me error when I use proxy
Posted: Fri Jul 24, 2020 7:25 pm
by martin@rootjazz
Contact you proxy provider regarding that.
Check the settings of your AV software and security suite to make sure the program is allowed to run
Another thing. If you use chrome / firefox. Uninstall those. Restart the machine.
Uninstall instadub. Restart the machine
Reinstall instadub. Restart the machine.
That should fix it
The reinstall your browser of choice