Page 1 of 1
Not Sure if the Unlike Whitelist is Working?
Posted: Sun May 31, 2020 6:52 am
by blueworldagency
Hi there,
I am setting up my bot to unlike on some accounts and when I add URLs to the whitelist, it says they were added to the accounts successfully. But when I check the whitelist again before adding the tasks to the processor, all the URLs are gone. How can I be sure my unlike whitelist was set up properly before initiating the task?
Thanks!
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Thu Jun 04, 2020 3:28 pm
by martin@rootjazz
whitelist does not reload. IF you want to be sure, run a test on a single URL you just added and see if it was unliked.
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Fri Jun 05, 2020 8:34 am
by blueworldagency
Thanks for your reply. I just ran this test twice and both tracks were unliked after being added to the whitelist.
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Fri Jun 05, 2020 2:33 pm
by martin@rootjazz
Please submit logs
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Also, let me know how you entered the tracks to the whitelist (url format)
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Fri Jun 05, 2020 3:45 pm
by martin@rootjazz
Found the issue. The next update will fix this. I shall let you know when it is ready.
Regards,
Martin
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Fri Jun 05, 2020 8:16 pm
by martin@rootjazz
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Sat Jun 06, 2020 10:18 pm
by blueworldagency
Thanks for addressing this so quickly. I appreciate it. I'm downloading the new update right now. I'll let you know if I have any more questions or issues.
Re: Not Sure if the Unlike Whitelist is Working?
Posted: Mon Jun 08, 2020 7:44 pm
by martin@rootjazz
do let me know if you have any more issues
Regards,
Martin