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Email is ok but can not be accessed from Tumbling Jazz

Posted: Thu Dec 12, 2019 7:23 am
by tjmike
I am using onet.pl email address, all these emails are ok via web login, but after I load them into Tumbing Jazz, the software can not log into these email accounts via POP3.

Am I have a wrong email format?

Below are the logs:

14:54:25: Starting: 12/12/2019 14:54 PM
14:54:28: Attempting: USER@onet.pl
14:54:28: Loaded popsettings from account
14:54:28: Getting mails
14:54:28: Download mails: USER@onet.pl:PASSWORD:pop3.poczta.onet.pl:995:True
14:54:38: *** Couldn't log into account: USER@onet.pl : PASSWORD
14:54:39: Downloaded: 0 new mails
14:54:39: load mails from disk
14:54:39: Check for saved mails
14:54:39: Clean mails on disk
14:54:39: No emails found on server sent after action created
14:54:39: Failed: USER@onet.pl

........ (omitted two other email verification attempt log...


14:55:07: Started: 12/12/2019 14:54 PM
Finished: 12/12/2019 14:55 PM
ID: 53ac098e-013b-4f95-be97-78aec2b5a724
14:55:07: Action ran for: 0hr:0min:42s
14:55:07: finished processThread: dbemailverify 53ac098e-013b-4f95-be97-78aec2b5a724
14:55:07: Action completed as Run in Additional Thread - removing thread

Re: Email is ok but can not be accessed from Tumbling Jazz

Posted: Thu Dec 12, 2019 9:42 pm
by martin@rootjazz
export me an account for testing (or send some login details). I will need to test to see what is going wrong


Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin

Re: Email is ok but can not be accessed from Tumbling Jazz

Posted: Fri Dec 13, 2019 4:00 am
by tjmike
I have sent the logs to you via email, thanks Martin

Re: Email is ok but can not be accessed from Tumbling Jazz

Posted: Fri Dec 13, 2019 1:12 pm
by martin@rootjazz
tjmike wrote: Fri Dec 13, 2019 4:00 am I have sent the logs to you via email, thanks Martin
ahh that was you. You didn't link to this thread so didn't realise those were the details you sent me for testing. Ignore my reply to the email asking for permission to test, will look at it today

Re: Email is ok but can not be accessed from Tumbling Jazz

Posted: Fri Dec 13, 2019 5:06 pm
by martin@rootjazz
replied to email