email verification not working

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Posts: 31
Joined: Sat Jul 21, 2018 1:05 am

email verification not working

Post by Thedrs » Thu Sep 12, 2019 8:10 pm

Download mails: 7 mails on server
oops something went wrong creating dbmail... see logs
Marking messages as deleted
6 mails ignored as sent before signed up
Download mails: 0
Downloaded: 0 new mails
Clean mails on disk
No emails found on server sent after action created

Log id: logs_97190_adminsmartgeekcomng_3.7.1.7_Instadub_

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Re: email verification not working

Post by martin@rootjazz » Fri Sep 13, 2019 12:25 pm

Can you update:

Clear logs: HELP >LOGS > DELETE

Repeat the action, when the issue occurs, submit logs again.


then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

The latest version contains extra debugging to find out more about the issue

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