SoundCloud Plays testing

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bizzy171
Posts: 53
Joined: Tue Jul 22, 2014 12:15 pm

SoundCloud Plays testing

Post by bizzy171 » Thu Jun 13, 2019 8:27 am

I've done something testing as SoundCloud manager isn't able to add plays to songs at the moment.

What I found out is that the plays processor doesn't work, manually playing a song on the website also doesn't increase the play counter when playing and refreshing the page. However, when I log into an account and play a song for at least 5 seconds the play does get added.

This may be an issue on the servers of SoundCloud or they decided that only account plays for at least 5 seconds or more will be counted in the future.

What are your thoughts about this? I also noticed that there are a lot of active threads on community (dot) soundcloud (dot) com about the plays. Personally, I hope that it's a server issue.

bizzy171
Posts: 53
Joined: Tue Jul 22, 2014 12:15 pm

Re: SoundCloud Plays testing

Post by bizzy171 » Thu Jun 13, 2019 10:25 am

A moderator posted an update and said the following:

Hey there,

Sorry to hear this is happening - We're syncing with out engineers now to get to the root cause of this as soon as possible.

Thanks for hanging in there.



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