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Accounts dissapear

Posted: Sat Jun 08, 2019 8:45 pm
by sfa084
accounts added dissapear... :/
And its like i have 0 accs

Image

Re: Accounts dissapear

Posted: Sun Jun 09, 2019 1:13 am
by Markxxx
click any other tab, and than go back

Re: Accounts dissapear

Posted: Mon Jun 10, 2019 9:47 pm
by martin@rootjazz
sfa084 wrote: Sat Jun 08, 2019 8:45 pm accounts added dissapear... :/
And its like i have 0 accs

Image


Submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)




Submit database
Can you submit your database please

TOOLS > CREATE DB BACKUP AND SEND TO SUPPORT

then send your DB ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

If the above submit database option does not exist, send it manually:


Goto the directory:
%appdata%\rootjazz\twitterdub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin







Regards,
Martin