Rootjazz

When I used the function "Bulk update working hours" I got this error code as well "Account Cannot run: ..................".
But It's work when I manually set working hour for each account via "Show Optional Advanced" (I run 90 accs and it take a lot of time )

P.S. sorry for my poor English.

Please include how you try to update the working hours, what did you set? Please copy and paste here.

Also include logs that you saw that made you think there was an issue and highlight any specifics (i.e. it says HERE it cannot run, but the date should be allowed)

Also submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)




For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin

Fahad wrote: ↑Fri Aug 02, 2019 1:56 am Hi,

There is another issue with working hours.

Here is the log:

Code: Select all

Account Cannot run: 04:48:00  start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun

Log_id: logs_91960

How about me

Fahad wrote: ↑Fri Aug 02, 2019 2:31 pm

Fahad wrote: ↑Fri Aug 02, 2019 1:56 am Hi,

There is another issue with working hours.

Here is the log:

Code: Select all

Account Cannot run: 04:48:00  start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun

Log_id: logs_91960

How about me

sorry missed that

logs appeared to have failed to upload. Anychance you can upload again?

I'm outside home and can't get to it.

but the same exact error is presented here:

viewtopic.php?f=30&t=8394&sid=e4acde7ff ... e971ae8a03

The logs in this thread is:

Log_id: logs_71058

And here are a quote of the thread

ok I see the issue

The next update will fix this. I shall let you know when it is ready.



Regards,
Martin

Hi again,

I have a request if I may,

I just want any action that work for account that have a working hours to schedule to the next working hours.. not as it set up in the action menu.

So now if I have account work from 08:00:00 until 16:00:00.

And set up action to tweet every hour.

TD will start the action at 05:00:00 and figure out it's outside the working hours.

Here is the request:

TD should schedule the action to 08:00:00.

instead it scheduled as in action settings.. so it will schedule to 06:00:00

although the working hours of action it self do that exactly

So if I set up the actions working hours as above.

TD will start it at 05:00:00 and will schedule it to 08:00:00 and not to 06:00:00.


So that's all .. hoping you as always will fix it.