Rootjazz

have you done anything to cause the program to not know who it has messaged?

moved machines?
deleted account and re-added?
deleted database folder
renamed database folder
done anything to the database folder
deleted processed items

Alexalex92 wrote: ↑Wed Dec 19, 2018 8:22 pm No I haven't done any of those things, and it messaged a few users more than once.

can you submit logs please
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


Also, I would need your database for analysis

Please goto:
Press "windows" (start) button on keyboard and hold it down then press r.

In the run box paste:
%appdata%\rootjazz\soundcloud manager

In the folder that opens, right click the folder
database

then select SEND TO > COMPRESSED (ZIP)

Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link



Regards,
Martin